I use a Comcast universal remote for tv and the initial setup screen has come on. I cannot seem to use the universal remote to run through setup and don't have the original remote
Sorry,
You might have to use the menu button on the T.V. itself (if it has one). I have issues also with my Comcast remote in that they will do just very basic functions. The only other option I can provide as a solution would be to try an electronics retailer such as your local radio shack, best buy, frys, etc. Not much else can be done with the Comcast remote unfortunately.
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