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Make sure you have suction at the end of the hose. If not, the clog is most likely in the hose. Detach hose from vacuum and wand. Drop a coin into one end and allow it to fall through. If it doesn't drop out, the clog is definitely in the hose. Then visually check the wands for a clog
Disassembling the power nozzle is not necessary, or recommended. First, ensure the clog is in the power nozzle. Drop a coin in the wand end and see if it falls out. If not, the clog is elsewhere. You should be able to clear the power nozzle by disconnecting the wand. Use the handle of a table knife to try to push the clog back through the power nozzle, toward the brush. If that doesn't work, try using long nosed pliers to clear the clog.
Is there suction at the end of the hose? If so, then there's a clog in the power head air flow section. To double check, detach the hose, drop a coin into power head and see if it falls through.
You can clear it by using the hose and crevice tool to **** the clog out from the brush end. If this doesn't work, try using a knitting or crochet needle to pull clog out. It may also be possible to reach it with needle nose pliers.
Possibilities:
Dirty filter, needs cleaned or replaced.
Partially clogged hose, needs cleared. Detach hose from tank and drop marble down the end of the hose. It should roll through the hose and power head to the floor.
Partial clog in the power head between where hose attaches and the brush. Detach hose from power head and drop marble into opening. If the marble doesn't roll through, there's a clog that needs removed. You may need to disassemble the power head to do so.
Leaky hose, needs replaced.
Clog between back of tank and filter. This is where the hose attaches to the tank. Remove clog.
Clogged filter at bottom of tank, needs cleaned. Remove tank. There's a screen at the bottom of the tank/vacuum. Simply remove/clean anything that may be covering/clogging any of the holes.
Check for a clog in the power head where the intake is. It could be just behind the brush, or by detaching the hose from the powerhead, in that area. It's fairly a common problem since the opening is a bit small.
Remove the clog and suction returns.
No you have a clog in the hose, wand or at the power head. Remove the hose wand and power head from the the vacuum. Turn on the vacuum, put the palm of your hand over the hole in front, you should feel plunty of suction. Then replace just the hose and put the palm of your hand over the end of the hose. If you do not have suction the clog is in the hose. You can try putting the hose on the blower port to blow out the clog or use the wire from a coat hanger. If you have suction, then add just the wand and repeat. If you have suction, then the clog is in the neck of power head, you will have to use a coat hanger to clear it.
Most probably a clog in the neck. This is where the power head connects to the body of the machine.
Remove the base plate (screws in). Take a look at the back of the head behind the beater bar. There is likely something blocked in the neck of the unit. Clear it out and you will likely me OK.
While it is open take the time to remove anything wrapped around the beater bar.
There is a clog in your hose or the power head. I say this because you say it over(heats) after a short period.
Your motor is air cooled. If it overheats, there is no cooling air going through the motor. There is no air going through the motor because there is a clog somewhere.
I will be convinded there is no clog when you tell me you ran a broom stick through all the hoses and the power head.
Take the hose off and see if the light is still on or is it off. If it is off, then there is a clog in the hose. While the hose is off, drop something thru it and see if it comes out the other end. Press the retaining clip and the hose will disconnect. Separate the power head from the handle unit to make sure there is no clog by the brush roll. If it is still on then probably the computer controller, part # 5740ER has a problem. It is located in the power head.
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