Question about HP Photosmart 3310 Printer

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Memory Card Error

I have a  HP model 3310 photosmart all in one printer and this error message has come up on the screen and I cant get the printer to reset

Posted by dsymons on

  • blmaltz Nov 13, 2007

    I have a memory card error. Have tried to reset by unplugging and pluging back in while pressing the 6 and # keys. still no reset.



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Chris Busch

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If you can do so, go through the menu options and look for the ' restore to factory defaults option and do it.

Does it have memory ports to plug in or expand memory? if so, try turning off any optionsd to use expanded memory. Also, check the website, there maybe a simple soution available there.

Check for Firmware updates as well.

Posted on Feb 16, 2008


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How to fix HP photosmart 3310 printer Error:Oxc18a0106

someone else's answer:
If you get an error message on your printer screen (HP Photosmart C5180) which says " 0xc18a0106 ink system failed ", you'll need to carry out a Master Reset on the printer.
Something usually causes the error to occur and this is usually a failed microchip, out of date chip or interruption when installing a new cartridge and this will have to be rectified before continuing. Most problems are usually from the last cartridge inserted, so start by replacing that cartridge. You will also need to have all cartridges with some ink in them or you'll need to replace any empty ones before continuing. Once the problem cartridge has been replaced, keep it as it may still be ok to use at a later date once the error has been reset.

To reset the printer:
1- Unplug the USB cable from the printer.
2- Press the On/Off button to turn off the printer, unplug the power lead from the printer, press and hold both the "OK" button and the "HELP" button, then plug in the power lead, wait a few seconds and release the two buttons, then press the "On" button.
Your printer will now initialise and you'll need to follow the on-screen instructions and choices on the printer. This may take several minutes to complete. Your error code should now have disappeared and you will now be able to Copy and Print.
3- Replug the USB cable from the printer.

Aug 18, 2014 | HP Photosmart 3310 All-in-One Printer...

1 Answer

Having difficulty getting my HP photosmart 3310 to print! Tried all the suggested reset options etc. even was able to get to the 'OVM reset', however, I'm still getting an ink failure msg... and when I...


There are several special key combo for ex. 1-2-4 and 3-2-9 also 1-2-7 depending on the purpose of using it.

My suggestion would be,
Remove the cartridges,
Clean the golden ( electrical contacts ) with lint free cloth
Put the cartridges back and check if the error message disappears
If not,
Try the Full reset following these steps
Disconnect the power cord from back of printer ( while printer is on )
While holding the # and 6 button, connect the cord
( if you do this reset, the printer will loose all the memory it has stored like fax logs, will get disconnected from Wireless network )

The error message is likely due to a cartridge expiry date and certain printers do not accept such expired cartridges from present date. Try replacing such cartridge

Oct 12, 2010 | HP Photosmart 3310 Printer

1 Answer

Error message shows up on printer screen oxc18a0101

Found this link that tells you how to reset the printer.

Excerpt on resetting the printer from the post linked to above:
These are from the link above:
Reset the system by holding down the OK, Cancel, Black, and Color buttons down at the same time and turn the 3310 off. Keep holding the buttons down until the printer shuts off and then turn it back on.

Apr 05, 2009 | HP Photosmart 3310 All-In-One InkJet...

2 Answers

Windows to vista

Here is a link to the Hp Website where you can find the Proper Drivers and Software
Be sure to select the proper OS (i.e. Vista, Vista 64 bit) berfore downloading and instaling
There are two models, Check your printer model number and select the correct link.

HP Photosmart 3310

HP Photosmart 3310xi

Oct 24, 2008 | HP Photosmart 3310 Printer

6 Answers

Error HP Photosmart 3310. No strart print, no scanning...

I have a Photosmart C6180 all in one and get an error message 0xc18a0101 Ink System has failed. Unable to copy, receive faxes or print. Refer to printer documentation. Error: 0xc18a101.

I put new cartridges in and tried to recalibrate as mentioned by someone on the board. Can anyone help, please?

Nov 16, 2007 | HP Photosmart 3310 Printer

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