Problem setting up Enclosure

You can get an USB hard drive adapter, it is cheaper than an USB enclosure.
The new hard drive maybe a SATA drive.

Seems most likely that the drive enclosure has failed, since swapping to a different HD made no difference. If so enclosure will have to be repaired, or replaced.

This generally means you have a failed USB controller board or a failed drive inside the enclosure.

Try removing the hard drive from the shell and transferring it into a new external enclosure. If this works you're done, if not the fault is in the drive. I can offer you some advice on DIY methods or direct you to a professional lab near you if you provide your location.

Hope this helps FixYa,

Crankstart

Had the same problem today. I finally noticed that the pin bay on the enclosure was large enough to allow the pins to be offset by one pin set. The open pins were hidden by wires. Once I carefully aligned the pins, everything worked fine.

Robert

I too purchased a Nexxtech Hard Disk Enclosure and my Vista-based computer keeps telling me to try a USB 2.0 setup...the USB's ARE 2.0...did you try the setup disk that came with your unit?...I tried on mine but still a no go...I may have to return it to Best Buy & try somrthing different.

i see..well..was the old hard drive running xp by chance?..seems that with the new vista, that each application would need to be upgraded with drivers to pull the old data..another option is to use a data recovery service.

run diskmgmt.msc there it will show all disk drives. if it detects usb mass storage and the hd is not showing. soulds liek hd is bad or jumper set wrong

U just need to look at it carefully coz it has a way it goes in.

I'm not saying this will solve all problems, but it solved it for me. I am running Vista and got this to work following someone's instructions from another forum.

The slot in the enclosure that you plug the hard drive into has one set of holes fewer than the hard drive has pins. This means you can plug the hard drive in two ways "left" and "right" if you will. I had to plug my hard drive in so that the unused pins were farthest from the power cable that plugs into the hard drive.

Incidentally this made the screw holes line up better, too.

Try a different USB cable. Try a different computer. If those don't solve it, it a defective enclosure. I seem to have a handful of defective ones myself. ZT3000 "Beta tester of "0"s and "1's"