Kyocera Mita FS 1200N Laser Printer Logo
Posted on Oct 25, 2007
Answered by a Fixya Expert

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Doesn't Print - Says "Paper Jam"

The screen says "Paper Jam" but I don't see any paper jam. I went through the machine top to bottom, opened up all the trays, and cleaned everything.
Still, the error persists. Also, the rollers are not picking up paper from the tray.


  • Anonymous Mar 26, 2014

    There's a serious paper jam. I usually can find the problem, but it won't pick up from the tray.

  • Anonymous Mar 27, 2014

    paper jam when printing from tray

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1 Answer

Soulvisitor

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  • Kyocera Mita Master 1,113 Answers
  • Posted on Oct 26, 2007
Soulvisitor
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Joined: Oct 12, 2007
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That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.

If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch

If on the other hand it always show jam then there is or a switch is stuck.

2 Related Answers

Ekse

  • 13435 Answers
  • Posted on Jun 12, 2009

SOURCE: paper jam ,no paper jam found Dell 1815dn

give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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Anonymous

  • 44 Answers
  • Posted on Apr 18, 2009

SOURCE: oki c5250n paper jam

Unfortunately this may require and engineers visit. If you pull down the MP assembly by using the handle in the middle at the front of the printer you can then see a small "gearbox" at the right hand side of the transfer belt. This is common to feeds from both trays and could be worn. If you remove tray 1 and temporarily tape up the sensor arms to fool the printer into thinking it has a full tray installed, you can the test, by applying a little pressure to the feed roller, to see if it positively moves forward or if you are able to stop it turning. On a brighter note, you may just need new rollers instead of cleaning them.

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Related Questions:

0helpful
1answer

I have an OKI C3530 MFP that tells me to open the top cover due to a paper jam, but no paper anywhere. The machine was stopped in mid print and is now confused. Help!

Open the machine and remove the paper tray, the drum tray, the transfer belt and the fuser. Check all for a sheet or part sheet of paper. replace all and retry.If still register a paper jam have a look underneath to see if one of the paper pick up sensors is jammed open.
0helpful
1answer

I have a paper jam many pieces went through the printer and won't budge. I don't see a way to get to where the paper is stuck

Unplug the printer from the power source to turn it off. Open the printer cover to access the cartridge area. If you see the paper jam, slowly and carefully pull the paper out of the printer. Avoid tearing the paper or avoid leaving torn pieces in the printer. This will cause future paper jams in the printer.
When all is clear, re-plug the printer into the power source. Load some paper and try to print again.
0helpful
1answer

Paper feeds about half way and then stops. All of the indicator lights come on.

If you get a paper jam, the Paper Jam indicator light promptsyou to clear the paper path. If the paper has just started to feed from thepaper feeder when the jam occurs, pull the paper straight up out of the paper feeder. Open and close the printer cover toresume printing. If the paper jam occurs inside the printer, remove the paper from the output bin. Turn the printeroff, then on. If this doesn't clear the jam, open the printer cover.Remove the print cartridge and cover it.For additional assistance, please contactLexmark Technical Support
0helpful
2answers
1helpful
2answers

Had paper jammed - removed jammed paper - but nerror light still on

Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......
0helpful
1answer

Paper jam light is on

Look real close. It is difficult to see very small pieces of paper that coudl be lodged in many areas. Also if you take a clean cloth with a little rubbing alchol and clean the sensors, this may help
0helpful
1answer

Error 241.1 Paper Jam. I have reseated the tray

Brand New T652n lexmark printer get a paper jam every time! just opened and haven't been able to print one paper. Doesn't matter if you print from tray one or tray two. It gets stuck right after the rollers pick it up and try to send it to the toner. Any suggestions? I've tried to reseat the toner, plain paper, sized the paper correctly, I've tried just about everything I can think of! I can feed paper manually through the top tray, and it will print. But, just using the manual tray defeats the purpose of the other two trays. Anyone else having this issue?
1helpful
2answers

Paper jam and still won't print

Hi

Thanks for using FixYa. Before you can clear the error message, you must locate where in the unit the paper is jammed.

Unplug the machine for safety. Now follow these instructions based on where the paper jam is located.

1. Pull the paper tray out of the machine.
2. Pull out the jammed paper.
3. Reset the machine by opening the Upper Jam Clear Cover and then closing it.

If you cannot remove the jammed paper from the front of the machine, or the error message still appears on the LCD after you have removed the jammed paper, please go to the next step.

4. Remove the Lower Jam Clear Cover from the back of the machine. Pull the jammed paper out of the machine.

5. Put the Lower Jam Clear Cover back on. Make sure the cover is set properly.

6. Open the Upper Jam Clear Cover. Make sure that there is no jammed paper left in the corners of the machine.
Note: If the paper is jammed under the print head, unplug the machine from the power source, then move the print head to take out the paper. 7. Close the Upper Jam Clear Cover.

8. Close the output paper tray cover and slide it forward, then push the paper tray firmly back into the machine. While holding the paper tray in place, pull out the paper support until it clicks and unfold the paper support flap.

Please do rate the solution and revert for further assistance.

Thanks
Rylee
0helpful
1answer

New out of the box 13:20 error paper jam there has never been any paper in machine we're just setting up. open and close front, then theres a fuser jam lift and close top, front door again.We have paper in...

PAPER JAM [LOCATION] Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken. For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.
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