Plantronics headset My headset is approx. 4 years old.  I came to your internet site and under 'over the head' headset it lists (135).  I assume that is how many you show.  Why are there only 10 showing? On the headset itself it says plantronics, nothing else.  No model name or # and I have yet to find the picture of it. It is the microphone that doesn't work.  When I saw the (135) I was excited thinking maybe I could finally get a picture of the headset and model # etc.  No such luck.

hi June,
I assume you are using a Plantronics wireless headphone? ensure your phone is on and Bluetooth is switched on in your phone settings.
hold the button on the headphone until the light starts flashing, if this does not happen ensure the headphone is charged. in Bluetooth options on your phone ensure your phone is set to "can be seen by other devices" and then use "scan devices" to find your headphone, if you see Plantronics in the list select it and press "pairing" this will then connect the headset to the phone. once paired, everytime your headset is on and Bluetooth is on, you need to just press the button on the headset and it will automatically connect to your phone.(as long as the headset name is not deleted from the Bluetooth list)

If your phone does not show in the headset in the Bluetooth list, keep the phone scanning and press the button on the headset to start the light flashing this is now causing the headset to search for the phone. once the headset shows in the phone list do as above.

I hope this was useful.

If you have preformed a sound test on your computer and everything seems to be working fine, I would assume the connector or cable itself is the problem. Contact the store you purchased it from or If the unit is under warranty (1 year) Plantronics will replace if for you if you still have your receipt of sale.

Good luck from Headsets Direct - 800-914-7996.

After doing some research for your phone, I have found that Apple does not list the Plantronics 350 as a recommended headset for the iphone 4. The recommended Plantronics headsets for the iphone 4 are Backbeat 903, Discovery 975, and the Explorer 395. Here is the link for the Explorer 350 User's Manual. It might just be that you have an old headset that is not compatible with a new phone.

Good luck from Headsets Direct!

If your product is less than 1 year old, go back to where you purchased it and have them replace it. If it's older than 1 year, making it out of warranty, the following link has a price guide. The listed price is $70 so you will need to consider $70 to replace what you have or invest that $70 towards a new purchase of an item that is most likely more advanced and offers new features.
Plantronics Repair Pricing
Good Luck from Headsets Direct!

Please follow this procedure:

1. In the headset press and hold the call control botton until the indicator turns red and then turns off, press and hold the call control botton until the indicator light continues to flash red and blue, the headset is now in pairng mode.
2. In your phone, go to bluetooth conectivity and select scan for devices, select de Plantronics bluetooth headset from the list, enter 0000 for the passkey and OK/accept to bond them.

To Quick Pair this headset with a phone:
1. Turn on the phone, and enable bluetooth on the phone.(See specifics your your particular handset)
2. With the Plantronics turned off, press the call button for 4sec until the light flashes blue.
3. Let go of the button, the Plantronics will be in pairing mode, flashing red and blue.
4. On your phone, goto the bluetooth menu and select to ADD A DEVICE, or SEARCH/DETECT.
5. On the Phone select the "220Plantronics" device that is listed.
*Assuming your headset was already in pairing mode when you told the phone to detect it.
*If it took you over 30-60sec to do the process and you dont see the device, turn off the headset,
and restart from step 2.
6.The Passkey is 0000 when the phone asks for it, the headset will flahs blue when it is fully paired.
7. Once paired, you will only need to turn on the headset to reconnect, assuming your phone has bluetooth turned on and you have not cleared of disabled the headsets it is paired to.

You have to match the frequency of the set with the lifter. Consult the manual or plantronics web site.

When joining (or pairing) a Plantronics bluetooth headset to another device a lot depends on the other device. Assuming that you know the necessary steps of your phone or PC for connecting a bluetooth device, all Plantronics headsets pretty much follow a set pairing procedure for connectivity. This one is for the Discovery 975:

1 Turn on the Bluetooth feature on your phone.
2 Turn the earpiece on. Press and hold the call control button until the indicator flashes red/white.
3 Use the commands on your phone to locate and select your earpiece. 9xx Plantronics.
4 If prompted for the PIN code or Passkey, enter 0000.

Pairing is successful when the indicator on your earpiece flashes white.

Note If your phone supports Secure Simple Pairing (SSP), you will not need to enter a PIN code or Passkey.

Good luck from Headsets Direct!

The head set is still set to the old phone, hold down the call control button until it starts flashing red/blue. then it will be ready for your new phone to find it. (remember if you didnt change it the password will be "0000"

Sorry I post the wrong link before, for plantronics manual it is: http://www.plantronics.com/media/media_resources/literature/user_guides/explorer320_userguide_en.pdf