Goes to protect mode then shutdown at start up

Hi,

Please shutdown your device, remove all the wires connected to the sony device and then turn the device back on again. Watch to see if the issue occurs again. And if not, please add all of your wires back. Thank you.

Does the display show you are in protect mode , or is a light indicating that? The unit automatically switches to standby when the
"Hardware" - "Power Management" - "Auto Standby"
setting in the Setup menu functions are set. The protective circuit function may have been activated.
If this has occurred, "AMP Diag Mode" appears on the
display when the unit is turned on again, and the unit
enters diagnostic mode. If the results of the diagnosis is
that there is no problem, the "AMP Diag Mode" display
disappears and you can use the unit normally again. If
"CHECK SP WIRE" appears on the display, the speaker
cables may be short-circuited. Make sure bare speaker
wires are not touching each other or the back panel of
the unit, then turn the unit on again. If "NG" is displayed,
immediately unplug the power cord from the wall outlet
and contact your dealer.
• The protective circuit function may have been activated
because the temperature of the unit rose abnormally.
If this happens, then the power will continue to turn off
after you have turned the unit on again. Make sure the
unit has plenty of space for ventilation around it, wait for
the unit to cool down sufficiently, and then try turning it
on again. This is out of your users manual.

General suggestions are to remove all speakers and speaker wiring with unit off. Turn on and see if problem has stopped. If not, let unit cool down if warm and try again later. If problem is still there it needs repair shop work. I fht problem went away, shut off power and connect one speaker at a time and testing. Keep adding speakers one at a time with power off and see if a bad speaker or wire set can be located

It's in the protect mode because of a component failure inside. It needs to be repaired to get out of the protect mode.

Usually Sony and LG Blinking Codes are the same. Here is what I have.

• Unit is dead, No blinks - Problem in the standby power section. Might check fuse,
  
• Continuous blink once a second, no pausing - No reply from the jungle IC301 (data bus is busy, shorted to ground, or held high), IK video path is defective.
  
• One blink - not used for the self-diagnosis
  
• Two blinks - B+ over current protection (OCP), unit goes to the standby mode then displays the 2 blink fault. Could be a short in the power supply of any of the circuits.
  
• Three blinks - B+ over voltage protection (OVP), unit goes to the standby mode then displays the 3 blink fault. This is also a problem in the power supply circuit,
• Four blinks - No vertical Deflection (V STOP), Screen goes to a single horizontal line then the video signal muted.
  
• Five blinks - AKB circuit (automatic kine bias), the timer/standby indicator blinks for about 30 seconds then goes to the self-diagnosis function. Something is wrong with the video. In addition, unit could be in IK blanking, try turning up screen slightly.
  
• Six blinks - No Horizontal (H STOP), no raster, goes to the blinking self-diagnosis function immediately.
  
• Seven blinks - High voltage shutdown. The high voltage has exceeded 33k and the unit goes immediately into safety shutdown. Check power supply regulation and horizontal circuits.
  

• Eight blinks - Problem with the audio (AUDIO), unit goes to standby and blinks the self-diagnosis code.

• Nine blinks - Panel Module Error or Thermal Error. If it is intermittent 9 blinks, meaning sometimes the TV comes on and other times you get flashing Make sure the regulator is -12 or -13 (negitive).

• Ten blinks - Check Q8014 and Q8013 for shorts, leakage, or bad solder connections on the " D" board. If the transistors are bad, check R8051 and IC8005, also on the "D" board.

See link below.

http://www.pithed.org/2007/10/12/nad-c370-protection-circuit-repair-amp-fails-goes-into-protection-mode/

p mean protection mode, something is not right to send the reciever into protect mode, check wiring

If your problem is "switch on then after 10secounds shuts down and protect appears on the display .and cannot do anything with it but turn it off"

Then the unit is on protect mode, that is a special diagnostic mode that starts when the unit detects an internal fault.

To start unplug the unit from power for ten minutes, and see if this reset the protect mode, I guess you have done this already.

The first thing to do is to start the unit with nothing connected, if the unit does not go to protection, then the problem was one of the cables or a connected device.

If that does not fix it , there is a master reset , by pluggin the unit into main while at the same time you hold the power button.

If still no luck then the unit is defective and must be taken apart and tested with a multimeter.

You start checking for burnt areas on circuits, cold solder joints and leaking capacitors at sight, then there is need to grab the multimeter and do the real testing job.
When you find the problem you do the soldering.

Naturally this requires a certain experience in fixing electronics, to complete the job usually a precision soldering is needed.

Good Day, PCMcGee; To start try these: This model is equipped with a self-diagnosis feature to help with diagnosis of shutdown problems. To activate this turn the unit on let it shutdown then press the input/device and menu buttons on the front panel simultaneously and hold them in for 5 seconds after 5 seconds the power LED on the front panel will blink a two digit sequence. This will be one set of blinks a short pause then another set of blinks, this will repeat 5 times. 1 - 2 = no error detected 2 - 1 = X-ray protect (high voltage or beam current) 2 - 2 = Short protect (short protect monitors low voltage supplies) 2 - 3 = Deflection protect (this could be loss of vertical or horizontal deflection) 2 - 4 = Vertical protect (usually loss of vertical from the source) 1. MAY BE INTERMITTENT, SELF-DIAGNOSIS ERROR 23 OR 24. CHECK SOLDER CONNECTIONS AT CONNECTOR "DY" ON THE YOKES. 2. SHUTDOWN AT POWER WITH SELF-DIAGNOSIS ERROR 23 OR 24. CHECK C411 2200 UFD 35 V AND C412 10 UFD 50 V, BOTH LOCATED ON THE MAIN PCB. Good Luck, big IRISH.

coonectors going to the main board board get loose. two the top and one going to the lens. also the back side of the top connectors have to have a protective film strip applied across the back of them .

All of the Denon recievers I have repaired (over 100) that shut down after a very short time are going into protect mode. The display lights up and after about 10 seconds the display goes out and the standby led blinks red.
I have found that they have one of 3 possible problems and they all require that the reciever be taken apart and fixed at component level. No way to tell what your problem is until it gets put on a bench and troubleshot.

Problem 1. This is the most common problem. One of the front channels shorts out. On the big heat sink the front channels are at each end. It is the front left channel (close to the display) This requires that the output transistors be replaced as well as some driver transistors and some resistors and a capacitor. Lots of work for a blown channel. Denon has put out a bullitin to upgrade the bias transistor and change a couple of resistors to help compensate for this failure. That channel overheats more than any other channel.

Problem 2. There is a resistor that is right next to the preamp board that opens up. It is a 10 ohm 1 watt resistor and when it opens, it causes the unit to go into protect.

Problem 3. The +12 volt regulator fails. It is in the power supply area on a smal heat sink right next to the -12 volt regulator. Generic part number is KIA7812 It also causes the unit to go into protect.

Most decent repair shops can fix these from about $120 up to about $200. Depending on which problem it is and how fast they are at finding the problem. Most charge labor by the hour.