Mixer Repair Our KitchenAid mixer stopped working.  Where do we find a repair shop?

Manuals Literature

Kitchen Aid manuals link above

Sears link to manual below (may want to simply search with Google.com using the model name and number for parts if you plan to repair it yourself.)

KP26M1XSL5 KITCHENAID 6 QT STAND MIXER PROFESSIONAL 600 BOWL LIFT Manual...

Solution for these KitchenAid Stand Mixer Models

• KitchenAid Stand Mixer Service Manual - K45SS
• KitchenAid Stand Mixer Service Manual - K5SS
• KitchenAid Stand Mixer Service Manual - KP50P
• KitchenAid Stand Mixer Service Manual - KSM50P
• KitchenAid Stand Mixer Service Manual - KPM5
• KitchenAid Stand Mixer Service Manual - KSM5
• KitchenAid Stand Mixer Service Manual - KPM50
• KitchenAid Stand Mixer Service Manual - KSM75
• KitchenAid Stand Mixer Service Manual - KSM90
• KitchenAid Stand Mixer Service Manual - KSM103
• KitchenAid Stand Mixer Service Manual - KSM110
• KitchenAid Stand Mixer Service Manual - KSM150
• KitchenAid Stand Mixer Service Manual - KSM151
• KitchenAid Stand Mixer Service Manual - KSM156
• KitchenAid Stand Mixer Service Manual - KSMC50

Fix KitchenAid Stand Mixer Workshop Service Repair Manual Download

That's an easy repair. The latch spring can be found at, among other places:

http://www.goodmans.net/d/933/kitchenaid-stand-mixer-repair-parts.htm

http://www.seneca-river-trading.com/kitchenaid-stand-mixer-repair-parts.html

http://www.mendingshed.com/kamisc.html

the control is dirty or warn. spray contact cleaner in it and work the switch back and forth.
if that don't fix it take it to a repair shop.

Hi DVRZL5, Happy New Year. Based on your description of your mixer’s the symptoms, I would say your head locking mechanism (or a component of it) is either broken or worn/loosened due to normal wear and tear and needs to be readjusted (or repaired) to keep your mixer head stationery.
The inspection and troubleshooting of the inside of your mixer is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the Parts List manual on hand. If you're lacking one, you can download it from the KA website at: (http://www.kitchenaid.com/flash.cmd?/#/page/home).
Click on Customer Care>Locate Manuals& Guides> and enter the 6 character model number, in this case K45SSW, and then select the file under Parts List (1) K45SSWH0.pdf (341.41 KB). (Definitely check to see it this matches your mixer). The parts list manual provides an exploded view for the disassembly and reassembly of your mixer, along with all the part names and numbers.
Turn to page3, titled: “Base and Pedestal Unit.” You’ll want to focus on Illus. #9, Link & Lever Latch assembly, which locks the mixer head to the pedestal when you run the mixer. Disassemble your mixer to the point of accessing Link & Lever Latch assembly, and inspect the screw (Illus. No 12) to see if it hasn’t worked itself loose over time. That’s the simplest thing to fix. If loose, tighten. Inspect the rest of the assembly to determine if something else hasn’t broken or gotten out of alignment. If something has broken, you can order replacement parts and install them yourself.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part can vary widely between vendors, so do your comparison shopping.
While your mixer is apart it would be ideal to check for any other unseemly wear and tear on the gears, etc. It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer.

• http://www.artisanbreadbaking.com/discussions/kitchen-aid.htm
• http://www.neilcrockett.com/mixer.htm
• http://www.foodonthefood.com/food_on_the_food/2009/04/how-to-repair-a-kitchenaid-mixer-yourself.html

Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
If you feel this repair is beyond your capability, then I would seek out a local small appliance repair shop in your area. KA Customer Care can give you names of local KA authorized repair shops in your area, but you can also do an online search to supplement what KA may provide you. Call to explain your circumstances and find out their hourly rate and get an estimate of what they think it would cost to repair your mixer. Also, always obtain three or more estimates – do some comparison shopping.
Good luck and have fun. I hope this helps. Howard, Burke, VA
If this solution has helped you, please rate it. hslincoln

Hi. Try your local Yellow Pages. ricardok45

Hi Karl. Have your mixer repaired by a shop that has experience repairing Kitchenaid mixers. Don't think for a second that a new mixer will solve your problems. The new Kitchenaid mixers are not as durable as your old one and are made with an absolute minimum of quality. Quality costs money! ricardok45

Hi all. There is damage to the transmission caused by overloading the mixer with bread or cookie dough, or by dropping a spoon or measuring cup into the mixer while it was working.

Go to mendingshed.com and download their free kitchenaid repair manual. This manual has all you, or a repair person will need to repair your model's mixer. Mending Shed also sells needed parts.

If this solution has assisted you, please rate it. ricardok45

Hi. Stop using your mixer. If your mixer is still covered by warranty, call Kitchenaid Customer Service, they are very good with warranty repairs.

If your mixer is out of warranty, remove the silver band that surrounds the top of mixer. Remove the top cover. At the front of the mixer, locate the transmission housing which is now exposed. Examine this housing carefully for cracks. If you find cracks anywhere in this housing, you have found the under-engineered plastic transmission housing. Kitchenaid's replacement housing is made of metal. Your plastic housing has no business being in a mixer that is marketed as being able to mix bread dough. It cannot!

If you're confident that you can make the repairs yourself, go to the Kitchenaid website and download the parts drawings. Remove the Trans. housing, remove the worm gear shaft assembly which is driven by the motor.. Remove and save as much grease as necessary to thoroughly inspect the worm gear. Inspect the worm shaft bearings. Look for cracks, or missing pieces on the bearings. Look for crunched cogs on all gears. Be prepared to wait at least a month for your parts to arrive after you order them. The replacement grease should be Shell Darina 2, or Chevron FM ALC EP 2.

If you're not confident about repairing this yourself, call Kitchenaid and determine the nearest "approved" repair shop.

You may be able to pressure Kitchenaid to pay for the damaged parts in your mixer. They are still installing these plastic Trans. housing on new mixers. Insist on a metal cover when replacing. Apparently, Kitchenaid feels no shame in their manufacturing process, and will not issue a recall notice for these housings. They are substandard at best.

If you found this solution helpful, please rate it. Good luck! ricardok45.

Take it to a local repair shop and they should be able to fix it in no time.