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1.Remove the drum unit and toner cartridge. Wait 1 or 2 minutes.
2.Replace the drum unit and toner cartridge into printer.
3.The Drum LED continues to blink if the drum counter was not reset when you replaced the drum. We need to reset this now!
4.Open the front cover of the printer
5.Press and hold down Go button for about 4 seconds until all the LEDs light up.
6.Once all 4 LEDs are lit, release the Go button
7.Close the front cover.
8.Your drum is now reset.
This machine has a separate drum and toner cartridge. Replacing the toner does not reset the drum light. Double check that the light on is, in fact, the drum light, and if it is, replace the drum unit. This should resolve your problem.
In order to replace the drum unit, do this:
1) With the printer on and the drum light blinking, open the front cover.
2) Press and hold the Go button for about 4 seconds until all the LEDs light up. Once all LEDs light up, release the Go button.
3) Pull the print assembly out of the machine.
4) Push down the green lock lever to take the toner cartridge out of the drum unit.
5) Put the toner cartridge into the new drum unit.
6) Reinsert the print assembly into the machine.
7) Close the front cover and verify that the lights turn off.
It is theoretically possible that you could reset the counter without actually changing the drum by simply skipping steps 3-6 above, but I have never tried it before and Brother may be checking a chip on the drum unit to verify that it is, in fact, a new drum unit. If they are, you will have to actually replace the unit to make the light go off. I would strongly recommend against resetting the counter without actually changing the drum though, as your print quality will degrade and the machine may start to dump toner into the inside creating a rather large mess and a hefty repair bill.
Reseat the toner cartridge. Turn the printer off, and then back on again. You may want to try a new cartridge, but if that does not eliminate the error, call your HP support line. If the imaging-drum light is still blinking but the Attention light is not on, you must replace the imaging drum before the printer can continue printing. The imaging-drum light might be blinking by itself or at the same time another light is on or blinking. If another light is also on or blinking, turn the imaging-drum light off in the simulator and turn the other light on or blinking to isolate the condition.The printer has determined that it cannot read or write to the e-label on the imaging drum.Reseat the imaging drum, and then power cycle the printer. If this does not work, replace the imaging drum. If the imaging drum light is still blinking but the Attention light is not on, turn the printer off, and then back on. If the problem persists, replace the imaging drum E-label reader. The imaging-drum light might be blinking by itself or at the same time another light is on or blinking. If another light is also on or blinking, turn the imaging-drum light off in the simulator and turn the other light on or blinking to isolate the condition.
If Hope that this helps,, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks,Joe
Hit the purple/blue button on the top of the printer 3 times. This will print a settings report of the printer showing you the toner levels and the drum life.
If you need a new drum purchase one. (I would suggest a new printer at this time but if you like it continue on)
Open the front of the printer and pull out the toner and the drum cartridge. The drum is on the bottom of the toner. Disconnect the drum from the toner and connect the new drum. Replace the toner/drum and you are good to go.
The procedure is similar to replacing the toner but instead of putting a new thing of toner inside the drum, you remove the toner and put it in the new drum. Open the front cover and pull out the drum and toner assembly. Place on newspaper or other disposable material (toner may spill). Push down the blue lever to unlock the toner cartridge. Remove the cartridge from the drum. Unpack the new drum (keep it out of the light until ready to replace the drum). Push the toner cartridge into the new drum until it locks into place; the blue lever should lift automatically. Put the assembly back in the printer. Clean the printer as recommended in the manual while it is open; this includes cleaning the corona wire before replacing the drum assembly.
After replacing the drum, reset the drum counter: with the printer on and the drum light blinking, open the front cover and press and hold the GO button until all of the LEDs light up (about 4 seconds). Then release the GO button and close the cover. Check that the drum light is off. (The manual says you should do the reset first but I tend to avoid this in case of distractions.)
I have 'reused' the same drum three times and still prints like a charm.
Open the toner door and pull out the toner/drum assembly. Take the toner off the drum tray. Use a alcohol pad or lint free cloth and wipe the mauve coloured drum to remove the excess lint and toner collected on the drum. Rotate the drum with the white gear and keep cleaning until the whole drum is done.
Put the toner back in the drum tray. Clean the corona wire by sliding the blue tab back and forth 3 or 4 times. Put the toner/drum back into the printer and close the door.
After the printer does the self test the drum light will cone on again so then you need to reset the counters.
Open the door again
Hold the GO button until all 4 lights are lit up
Release the GO button
Close the door
Printer will self test and should extinguish all the trouble lights.
To replace the drum, just pull out the toner cartridge from the front, the drum is the part DR-2025 that is connected to the cartridge. Push down the little purple lever and remove the cartridge from the drum.