Printer/Toner Problem
Sounds like it may be a remanufactured toner cartridge, and the 'reset
lever' has not been installed or replaced. If you look at the side of
the toner unit, you will see a sort of 'half moon' notch, that should
have a white coloured lever within it. This lever is pushed backward
when the cartridge is installed. So, on a new cartridge, it should be
pushed forward (or towards the printer as you install it).
Note: This lever is not installed on the cartridge that the printer was shipped with (starter cartridge).
×