I cleared the jam as HP suggest and cleaned the rollers etc. The printer won't print. Accessing the printer thru control panel I gives a message that the printer is still jammed yet it will print an incoming fax and a test page selected on the printer. Any answers? and yes I have shut down pc and printer removed power leads and rebooted both.
SOURCE: hp psc 1315 paper jam
Hi,
. Switch off the
printer and disconnect the power supply. Allow any residual charge
inside the all-in-one printer to dissipate before putting your hands or
any metal tools inside the chassis.
2. Pin down the exact
location of the jam. The 3 hot spots for a jam are before a sheet
completely leaves the paper tray, anywhere between the feed tray and
print carriage or between the print carriage and output tray.
3. Take off the front
paper tray if the sheet jammed while still in the front area of the
printer. If here, you should be able to see most of the paper.
4. Pull the sheet with
both hands and steady pressure. Do not tug as you might rip the paper,
leaving a piece deeper inside the machine.
5. Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.
6. Use the carriage
access door to get at a jam further inside the printer. You may need to
remove the print carriage to get to the jam.
7. Replace all parts and
return any access panels to their closed and locked positions. Plug
your printer back in and flip the power switch.
SOURCE: HP Laser Jet 3055- "No print cartridge" message
This could also happen due to the censors.
Try these steps.
1. Take all the papers out from input tray.
2. Open the cart door & take the cart out,and let the door be open.
3. Turn Off the printer.
4. Clean the metal contacts on the cart.
5. Reinsert the papers & the cart.
6. Turn the printer on.
This could resolve the issue.
All the Best!!!!!!
SOURCE: Printer says Paper Jam but it is not
SOURCE: HP Officejet Pro 8500 printer message "Paper jam"
An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
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