Omg, that's a problem.
Does it still move when the power is off ?
Tapping on the camera didn't work for me, the lens just tried to move and would stop. Kind of like a tooth was missing on a gear. I pushed the lens assembly in with power on, turned the camera off and back on, IT WORKED!
I solved the problem by using two fingers to tap on the top, sides and bottom of the lens. When I turned the camera off and on, the problem was corrected.
It took a couple of trys and each time I increased the pressure of my tapping.
Check out this website for further details; http://www.pechorin.com/m/2006/06/13/SONY_Cybershot_E6100_ERROR-264346-5.html
I have the same problem.... please help!!!
Hi,
Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.
Performing a manual power reset
Turn off the camera.
Remove the battery pack.
Press and hold the power button for 30 seconds.
Allow the camera to remain without power for 60 seconds.
Reinsert the battery pack.
Turn on the camera.
To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.
If the issue persists, service may be required.
Thanks for contacting FixYa.
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When I turn my camera on it tells me to turn it off and back on again.
same problem here...and i got it fixed once..took 8 weeks to get it back had id for 2 now again and now its not working AGAIN!!!
Is there any way i can fix it myself?
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