After cancelling the data plan with the wireless service provider, the message Data connection refused appears at the top of the Home screen on the BlackBerry smartphone instead of the branding of the wireless service provider.
This is caused may be you were previously subscribed to a data plan through a wireless service provider, and the BlackBerry smartphone is still configured to attempt to access the data network.
To resolve this issue, you need to turn off the Data Services feature on the BlackBerry smartphone. To perform this, you need to complete the following steps:
- From the Home screen, open the Options menu.
- Click on Mobile Network or Network.
- Set the value of the Data Services field to Off.
- Open the menu and select Save.
- Return to the Home screen.
- Turn the wireless transceiver off and then on again.
To enable (turn on) the wireless transceiver on the BlackBerry device, go to the Home screen and select the Turn Wireless On icon or open Manage Connections and select the wireless connection to be enabled. Once enabled, the icon will display Turn Wireless Off .
To disable (turn off) the wireless transceiver, go to the Home screen and select the Turn Wireless Off icon or open Manage Connections and select the wireless connect to be disabled. Once disabled, the icon will display Turn Wireless On.
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