Garmin nuvi 1390T Car GPS Receiver Logo
M
Maxine Judge Posted on Feb 01, 2014

Frozen screen with Garmin

We updated our maps then after that the screen froze with the word Garmin on it, now nothing is working, I can't even get it to connect to our computer, any help would be appreciated cheers Maxine

1 Answer

Ben Goris

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  • Contributor 37 Answers
  • Posted on Feb 01, 2014
Ben Goris
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Joined: Mar 14, 2011
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Try resetting it, otherwise leave it on for over a week until it's completely flat then try again

5 Related Answers

Anonymous

  • 13 Answers
  • Posted on Jan 06, 2008

SOURCE: Garmin Map update 2008

you will need to install the usb driver which should be located on the 2008 disk. When you attach the gps to your computer it should ask where the usb driver is located. If your dvd drive is (D) click browse and go the disk and find usb driver folder. I have purchased the new 2008 disk and had problems with it freezing on loader loading. I then browsed the disk and downloaded and then was able to get to the maps. I did not install it due to it asking what map I want to download. I wanted the whole thing so needless to say I am taking it back to walmart. I hope this helps.

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Anonymous

  • 373 Answers
  • Posted on Feb 04, 2009

SOURCE: Garmin Streetpilot c550

As far as I know Garmin maps are not free yet
I oaid 59 bucks for 2009 updates from circuit city
but they are going out business so you may have to get them like at best buy
or at garmin.com

Anonymous

  • 6 Answers
  • Posted on Jun 03, 2009

SOURCE: Garmin Nuvi 260w not recognized by computer

Hi,
Take a look at this site, http://www.garmin.be/missing.html Download and unzip the software, plug your garmin in the USB and start the updater.exe program. It gets you started again. Later on you can use the Webupdater to get possible newer software..
It worked for me and my Zumo550
Goodluck
Auke

Anonymous

  • 2 Answers
  • Posted on Jun 07, 2009

SOURCE: garmin nuvi 550 frozen on view map screen. how do

Take the battery out

sharcnet

SHARCNET-USA

  • 2130 Answers
  • Posted on Mar 20, 2011

SOURCE: garmin froze with a "Map Update Notice" the screen

The unit isn't frozen. If you tap the power button you will hear it beep and change screens. What has happened is your touchscreen has failed. This is a common problem. Your touchscreen needs replaced. If you want some troubleshooting info, please see this link. There is just too much info to retype here:

http://www.sharc.net/gps_LCD_repair.htm

- Jim

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When I turn my Garmin 550 on it says loading maps, then goes to the select a local: It's frozen their on United States i push OK and nothing happens can not change the Locale it's frozen I tried...

Hi tkfranks331,

Press the power key and hold it if the screen of your Zumo is frozen. Keep holding the power key while pressing the key that has a plus symbol ("+") on it. This will reset your device and unfreeze the screen. You can also try calibrating the screen by pressing the power key for one full minute.

If this does not work, please follow these steps.

1. Update the internal disk software. Download and install WebUpdater on the computer. Please visit this link to download the WebUpdater.

2. Open WebUpdater on the computer.

3. Connect the Zumo 550 to the computer with its USB cable.

4. WebUpdater will automatically search for updates.

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Thank you for using FixYa.
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Garmin froze with a "Map Update Notice" the screen

The unit isn't frozen. If you tap the power button you will hear it beep and change screens. What has happened is your touchscreen has failed. This is a common problem. Your touchscreen needs replaced. If you want some troubleshooting info, please see this link. There is just too much info to retype here:

http://www.sharc.net/gps_LCD_repair.htm

- Jim
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Screen frozen so I restarted and I get opening Garmin screen and "loading maps"

The unit will need to be sent in for replacement. First try a Firmware update using Garmin Webupdater. Its a free download from www.garmin.com If that doesn't work contact your dealer.
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Garmin nuvi 660 froze up.

This is not caused by an update. Please check your unit's serial # to see if it starts with a "12P", "14V" or "143". If so, these units have a specific touchscreen that can fail even without physical damage to the glass or screen. The only way to resolve it is to replace the touchscreen & glass. You will not lose any of your data. The unit is not frozen and you can verify it by quickly pressing the on/off button. If you hear a beep, it's not locked up. You touchscreen has failed and won't accept any input. Please see this link:

http://www.sharc.net/gps_LCD_repair.htm


- Jim
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You're missing the file gmapprom.img on your C510 unit (possibly a failed update?).

Unless you have a backup it's contact Garmin I expect (maybe try getting a copy off someone but possible the file is locked to the unit as I have tried swapping SD cards containing maps in the past between units and no joy)..
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I came up with a solution that worked for me.
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Have you tried resetting the unit? Remove the faceplate and press the reset button on the right side of the unit. This may help.
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