Question about Dell W1700 17 in. HD-Ready LCD Television

3 Answers

Dell W1700 17 in No picture, only audio

When I turn it on, the picture comes on for a moment and then it blacks out but I can still hear the audio perfectly.  Help?

Posted by eickmeiergh on

  • 12 more comments 
  • Anonymous Nov 01, 2007

    When I turn it on, the picture comes on for a moment and then it blacks out but I can still hear the audio perfectly. Help?

  • Anonymous Nov 01, 2007

    their is sound but no picture screen is black

  • Sailorlou Nov 28, 2007

    I have a Dell W1700 and after only three years the screen has blacked out. Everything else is working fine. I contacted three different repair shops in the greater Seattle area and all have said they connot repait the TV because they cannot get parts. I contacted Dell and they will not repair the TV. They offer a 19 inch TV as a replacement for a cost of $399.00. IN my oppinion Dell has sold an unreliable procust and are nopt standing behind it. They no longer carry the W1700 and it makes one wonder why. My guess would be that there has been a lot of they units failing after two or three years so Dell has dicontinued them. The replacement option of a 19 inch TV for $399.00 is outragious, especially when you consider that in the current market you can buy a number of different 19 inch TV's for under $399.00.

  • freeknrican Dec 05, 2007

    same problem here no video after a few minutes but audio is still there.One forum suggested a cooling fan addition to the top of the unit, I am waiting on information as to where and how to install, they seem to beleive it is overheating and shutting down.this is who i got my info from, mailto:[email protected]

  • Anonymous Dec 17, 2007

    same problem - what a rip

  • OLIPIAS Dec 21, 2007


  • lil hound Dec 22, 2007

    i turn on my tv and have no picture just audio

  • Anonymous Feb 27, 2008

    same problem with my dell W1700 no picture,only audio.

  • Anonymous May 20, 2008

    No picture-just a black screen, but do have audio???  Have done nothing yet except talk to a repair shop.....minimum cost $300-$400!!!

  • rmangam1 Jul 23, 2008

    I turn on the lcd and get a piucture for about a couple of seconds and then it goes off...I still have the sound. I took it to my local electronics shop only to be told they couldn't get a "PCB Assembly" help

  • dworrell Sep 09, 2008

    I had the same problem and found that the fix posted below does work. I was able to fix the TV at a cost of about $90. It works as new now.

    go to replace the backlight inverter... costs about $90 delivered... works great...very easy to install

  • Anonymous Nov 26, 2008

    i have same problem. i find if i keep turning it on and off multiple times the picture will eventually come on. Usually takes about 5-10 times, however.

  • gtfmt Feb 21, 2009

    no picture, no audio just rectangle paterns crossing the screen. changed inverter t501045.00mss. no fix.

  • ccsworks Apr 21, 2009

    Inadvertently, I click on high resolution setting, since that I have No picture but I do have an audio. Any help or suggestion would be nice.



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  • 46 Answers will repair that invertr for $49 or the whole monitor for $59 and has a large selection of DELL parts

Posted on Jun 21, 2008



Many fewer problems if you plug the tv power cord into a separate outlet without using a power strip. Also use a strong local station with volume turned up a little.

Posted on Sep 01, 2008



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  • 1 Answer

Go to  replace the backlight inverter... costs about $90 delivered... works great...very easy to install

Posted on Oct 28, 2007

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