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Posted on Jun 05, 2009

Kodak esp 7 paper jam

Bought the new kodak esp 7 all in one printer, after using just a few times, error popped up on the LCD screen, i called kodak's 1800 number, told the guy who answered the phone my problems, he said they would have to send me another one in replace of this, i asked if it would be new or refurbished, he replied refurbished.

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  • Contributor 60 Answers
  • Posted on Jul 08, 2009
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You will get a new only if the printer is within 30 days from the date of purchase so it is ok to have refurbished printer,,,,,,,just give them a headache when you have problem with this..........

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Paper jam

You are receiving this error message because there is a paper jam or the top (photo) tray is not securely in position and the printer cannot initialize. This error message can appear for an ESP 7, ESP 9, ESP 7250, or ESP 9250 all-in-one printer.
To resolve a paper jam, we have an easy Step-by-Step Solutions and Repair tool. Within the tool, select All-in-one printer, then Paper jam.

When you clear the paper jam:
  1. Make sure you open the paper output tray and inspect the top tray for photo paper that could be jammed inside or that remains in the nip at the entrance.
  2. Pull out the bottom paper tray and clear any paper jams.
  3. Remove the duplexer from the back of the printer and clear any paper jam.
NOTE: Curled photo paper could induce a paper jam. To prevent curling:
  • Store un-printed paper in a tightly closed plastic bag or in its original packaging.
  • Store sealed packages of paper flat, and not on
  • When you are ready to print, take only the paper intend to use immediately.
To remove curl in photo paper:
  1. Place the paper in a plastic bag or in its original packaging.
  2. Gently bend the paper in the opposite direction of the curl, then insert it into a tube-a paper towel tube works well.

    NOTE: The tube should be larger than 1.5 in. (4 cm) in diameter.
  3. After a few minutes, remove the paper from the tube.
  4. Remove the paper from the plastic bag or packaging.
  5. Verify that the curl has been removed from the paper. Repeat the steps above if necessary.
If the top paper tray is not securely in position and the printer cannot initialize (you may hear a grinding noise, and the top paper tray will not open), contact Kodak.
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  1. Remove the paper tray.
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  4. Press the Print button on the printer to resume printing.
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I had the same problem, but after pressing the OK button when the paper jam came up again I pressed the CANCEL button and was able to print my document. See if that works for you too.
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