Question about Sony DCR-HC38 Mini DV Digital Camcorder

5 Answers

Dcr-hc38 wont connect

I installed all the software and did everything else i was supposed to do but when i hook up my firewire cable my computer doesnt recogonize my camcorder....i restarted and re-installed and everything but nothing works and i don't know where or what the problem is...please help!

Posted by buck20 on

  • 8 more comments 
  • Anonymous Nov 09, 2007

    i have the same exact problem. someone please tell me the solution?

  • SammyG Nov 16, 2007

    Me too.

  • Anonymous Dec 05, 2007

    I have the same issue!

  • Anonymous Apr 05, 2008

    sony dcr-hc38 borrowed from friend and don't have the software to view my video sony site only has driver update to download not the original software for digital camcorder - does anyone have a driver to let me download - [email protected]

  • Amateur01 May 24, 2008

    I have a Sony mini DV DCR-HC37 trying to downoad to a Toshiba sat Pro. A210 -B3 via firewire to no avail. It will sometimes download for 5 mins then just stops and states "could not find a compatible digital device" I am trying to download using Windows Movie Maker.

  • Anonymous May 25, 2008

    I have a similar issue and it is saying the USB is not supported. Can any one can tell me how to rectify this. Thanks

  • akkibhatt Aug 09, 2008

    same probs....

  • gadgetsboy Nov 28, 2008

    same prob.

  • Anonymous Dec 08, 2008

    I lost my softwere CD. The Computer ( Hp - compaq) did not recognises it .Plz.solve the problem.


  • Anonymous Apr 04, 2009

    When the camcorder is hooked up to the computer, there is a message that says "Windows cannot recognize this device..." blah blah blah.... i think i need to re-install the driver for this camera ??? i have no clue :( please help



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You must set USB stream on on your camcorder screen manual.
Turn camcorder to play model, connect usb cable to pc and camcorder. Pc should show find new hardware. if you don't have
software driver, I can send you one via e-mail. I don't know how to do upload here. [email protected]

Posted on Jul 03, 2008



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What 302lab said worked for me. You have to go into your menu and change the setting.

Posted on Jul 17, 2009



I have the same exact problem. someone please tell me the solution?

Posted on Apr 03, 2008



Posted on Mar 16, 2008


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Hey i had this problem to. my computer doesnt have a firewire port i tryed to use an adapter but that didnt work. i put the softwear on a friends computer casue he has a firewire port and i got it to work. i forget exactly what i did, but connect the camera and open import from handycam. then if its not there close and open it again, if not open it, then disconnect and reconnect the camera, make sure the camera is in playback mode though. play around like that and you should get it to work.

Posted on Jan 11, 2008

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