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Question about Kenmore HE2 Washing Machines

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Wash Cycle will not start; add garment and door locked lights on.

Model 110.46472500 1. Unit is POWERed on and wash cycle selected. 2. START button pushed. 3. ADD GARMENT light comes on, immediately followed by DOOR LOCKED light coming on. Both stay on. Wash cycle does not start.

Posted by l_pelosi on

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1 Answer

Brad Brown

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  • Kenmore Master
  • 19,166 Answers

IF you take the panel off the is below the door, there is a drain plug and you should take it out. YOU will get lots of WATER. Be ready. Clean this out and try again. The issue is most likely the water solenoid valve is bad or the board that controls it is bad. You can also find the tech sheet when you look for the drain. It has all the tests that you can run.

Posted on Feb 01, 2014

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5 Related Answers

Anonymous

  • 1 Answer

SOURCE: F01 and add a garment light on

Check the pump first but you most in likley have a bad circut board. On the front of the washer their is a kick panel. Remove the 3 screws on the bottom and remove it. Taped on the inside is a book of codes and some self diagnostics you can run. This is all your repairman will do and he will order the circut board and charge you more than the washer is worth.

Posted on Nov 04, 2008

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cpldw48

Dw Wooten

  • 227 Answers

SOURCE: Kenmore He2 Plus front load

unplurg your washer an wait 5minute an the door will open

Posted on Apr 25, 2010

cpldw48

Dw Wooten

  • 227 Answers

SOURCE: Kenmore He 2 Plus washer door is locked and unable to open

unplug the washer an the door will open

Posted on Apr 25, 2010

Anonymous

  • 15935 Answers

SOURCE: washer will not start the "wash cycle"

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 16, 2010

Anonymous

  • 83 Answers

SOURCE: Our kenmore HE 2 plus

Try to unplug unit for 30 seconds if not you have a computer issue.

Posted on Dec 18, 2010

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I pressed the pause button to add a garment to my Whirlpool frontload washer. After doing so, I pressed the hold to start button, but the washer would not restart the cycle.

Switch the power off from the power outlet for a few minutes , then switch on and reset the wash cycle . Front loaders are not designed to add clothes mid wash.
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When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results.

To add a forgotten item:
1. Press the Power button.
2. Press the Start/Pause
3. Wait for the door lock light to go out (Immediately).
4. Add the item, close the door, and press the Start/Pause
The door safety state continues for 15 seconds and the cycle is restarted.
ensure thorough cleaning,
To
Try washing bedding, towels, undergarments,
contact using the ActivFresh
GETTING STARTED
1. Load your washer.
2. Close the door.
Z_
Push the laundry into the drum completely to prevent the laundry from being caught in the door or
....... from falling out of the drum.
3. Press the Power button.
4. Add detergent and additives to the dispenser (page 20-21).
5. Select the appropriate cycle and options for the load (page 14-16).
6. Press the Start/Pause
7. The Wash Indicator light will illuminate.
8. The estimated cycle time will appear in the display.
The time may fluctuate to better indicate the time remaining in the cycle.
The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.
9. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a
quick drain.
,
When the cycle is complete, the door lock light will go out and "End" will appear in the display.

DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see
"Loading your washer" section (page 13).

When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
continues.

Pressing Power button cancels the cycle and stops your washer.

The pre wash, wash, rinse and spin indicator lights will illuminate during those portions of the cycle
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Maytag maxima door locked

Similar problem here - pump was set for a 58 minute normal cycle, I look in and see it is now showing 67. Hmm. Attempt to shut it off because it is just sitting there pumping and pumping. Power shuts off but pump keeps running and add garment light flashing red. Cannot open door (to add garment or not) Unplug the unit and the door will not open. Anybody got a clue what's up? I have a wash in, service is closed due to a storm today. Just bugs me that it is 6 months old and seems to act up a fair bit electronically.
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Pushed pause. Added garment. Washer will not start again.

possible you have not held "start" button down for the required 5 sedonds to restart cycle??
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I wanted to take some clothes out during the cycle but don't know how to stop it properly and get the door unlocked

your mach depending on model and cycle selected has a 3 to 5min "add a garment" feature.that means in the 1st 3-5mins of cycles when add a garment light is lit you may hit pause button once and the mach will stop and unlock door.after add a gament light is off,if u hit pause the cycle the mach will drain water and reset cycle..hope this helps
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Control lock light will not go off.

Do you have any error codes?

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
If Pause/Cancel does not work:
  1. Unplug washer or disconnect power for one minute.
  2. Plug in washer or reconnect power.
  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.
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Control Lock

Does water remain in the washer after the final spin?
If water remains in the washer after the final spin, then the door will not unlock. Drain/Spin or Spin Only to remove any remaining water from the washer. The door should unlock at the end of the cycle.
Is the door locked and the Add A Garment light on?
If the Add A Garment light is on, then the washer door will unlock after the Pause/Cancel button is pressed once. Pressing the Start button will restart the washer at the same point where it left off in the cycle.
Is the door locked and the Add A Garment light off?
If the Add A Garment light is off, then the washer door will unlock after the Pause/Cancel button is pressed twice. The door will not immediately unlock while the cycle is running due to a possible high-water level in the washer, high-water temperature, tumbling or spinning. It may take up to five minutes for the washer to stop spinning and draining before the door will unlock. You will hear the door click when it unlocks.
0helpful
2answers

Kenmore he2

Press and hold the "end of cycle" button for over 3 seconds, it will reset. You will hear a beep.
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