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Question about Kenmore HE2 Washing Machines

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Wash Cycle will not start; add garment and door locked lights on.

Model 110.46472500 1. Unit is POWERed on and wash cycle selected. 2. START button pushed. 3. ADD GARMENT light comes on, immediately followed by DOOR LOCKED light coming on. Both stay on. Wash cycle does not start.

Posted by l_pelosi on

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1 Answer

Brad Brown

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  • Kenmore Master
  • 19,166 Answers

IF you take the panel off the is below the door, there is a drain plug and you should take it out. YOU will get lots of WATER. Be ready. Clean this out and try again. The issue is most likely the water solenoid valve is bad or the board that controls it is bad. You can also find the tech sheet when you look for the drain. It has all the tests that you can run.

Posted on Feb 01, 2014

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Anonymous

  • 1 Answer

SOURCE: F01 and add a garment light on

Check the pump first but you most in likley have a bad circut board. On the front of the washer their is a kick panel. Remove the 3 screws on the bottom and remove it. Taped on the inside is a book of codes and some self diagnostics you can run. This is all your repairman will do and he will order the circut board and charge you more than the washer is worth.

Posted on Nov 04, 2008

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cpldw48

Dw Wooten

  • 227 Answers

SOURCE: Kenmore He2 Plus front load

unplurg your washer an wait 5minute an the door will open

Posted on Apr 25, 2010

cpldw48

Dw Wooten

  • 227 Answers

SOURCE: Kenmore He 2 Plus washer door is locked and unable to open

unplug the washer an the door will open

Posted on Apr 25, 2010

Anonymous

  • 15935 Answers

SOURCE: washer will not start the "wash cycle"

It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 16, 2010

Anonymous

  • 83 Answers

SOURCE: Our kenmore HE 2 plus

Try to unplug unit for 30 seconds if not you have a computer issue.

Posted on Dec 18, 2010

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I pressed the pause button to add a garment to my Whirlpool frontload washer. After doing so, I pressed the hold to start button, but the washer would not restart the cycle.
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When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results.
•
To add a forgotten item:
1. Press the Power button.
2. Press the Start/Pause
3. Wait for the door lock light to go out (Immediately).
4. Add the item, close the door, and press the Start/Pause
The door safety state continues for 15 seconds and the cycle is restarted.
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Try washing bedding, towels, undergarments,
contact using the ActivFresh
GETTING STARTED
1. Load your washer.
2. Close the door.
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Push the laundry into the drum completely to prevent the laundry from being caught in the door or
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3. Press the Power button.
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7. The Wash Indicator light will illuminate.
8. The estimated cycle time will appear in the display.
The time may fluctuate to better indicate the time remaining in the cycle.
The actual time required for a cycle may differ from the estimated time in the display depending on the
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9. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a
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When the cycle is complete, the door lock light will go out and "End" will appear in the display.
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DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see
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When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
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Pressing Power button cancels the cycle and stops your washer.
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Kenmore He 2 Plus washer door is locked and unable to open
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Just have a question...The feature "Add a garment" - does this mean I have to add a garment because the setting I am using needs more load or does it simply means adding a garment is fine anytime while...
There is no minimum load requirement - it just means you can add a garment or garments if you wish.
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Mar 19, 2010 • Whirlpool Duet GHW9150P Front Load Washer
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Mar 29, 2009 • Kenmore 42822 Front Load Washer
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Control lock light will not go off.
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Is the door locked and the Add A Garment light off?
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  3. Re-select the cycle and press Start.
NOTE: If the error remains on the display, call for service.
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