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mcdevito75 here, Most likely during the battery change you moved the quartz movement away from the contact buttons. Re-Open your watch carefully and make sure when you press the buttons, each button is pressing against it"s spot on the quartz movement.
Unfortunately MIO do not have repair services in Australia, probably would have to send it back to the US. Hopefully you can work with the seller to fix the issue. I know when you buy through mioglobal.com their customer service is excellent.
Have you contacted their customer service team? They are great at resolving issues and really stand behind their product. Their Facebook page MIOWatch also has lots of troubleshooting and FAQs too.
Thank you for contacting FixYa.<br />
Motiva is owned by Philips. You can download at the following link:<br />
<a href="http://www.healthcare.philips.com/us_en/products/telehealth/Products/motiva.wpd">http://www.healthcare.philips.com/us_en/products/telehealth/Products/motiva.wpd</a><br />
Best regards.
Did you just have the battery changed? Sometimes once a watch is open and things are moved around, the connection wires that are pushed by the buttons will need to be adjusted.I would take to a watchmaker/jeweler to have looked at.
This type of problem is a technical problem, may be in PCB(Printed Circut Board), you need a technical assistance, it would be better to take the watch to Service Centre.
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