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First, it would have been helpful to know what is the model of the MP3 player, so answers can be specific. However, you seem to have accidently program it to play the intro of the songs. There should be a settings which enable you to change it back. Check for "A-B" it should be the symbol for the menu used to do that.
Transfer songs to your player only with SonicStage. If you did with other software, format the player from the menu and transfer songs from SonicStage. Sonicstage can be downloaded here under SonicStage. Make sure you install the security update after installing the software...
Make sure you have media player 11 If you can, the best test is to try your player with another PC, to see if you still have the problem. This localises whether the problem is with the PC (most likely the USB) or the player. See the link below (search on "connection problems") for a lot more troubleshooting on this. Download recovery tool off creative's website. go to my computer > click on hardware tab >
click on device manager button > in the is next screen on the bottom should have>>universal serial bus controllers
(write these down just in case it cant find them)
right click on them and uninstall
reboot let windows reinstall them Also told Microsoft hotfix causes this problem try uninstalling the last hotfix If that doesn't fix it trythe USB cable