Question about GoJo Purell 2720-12: TFX ? Touch Free Automatic Soap Dispenser
The issue is the dispensing unit you have is a sanitizer dispenser, not a soap dispenser. The adapter collar on the bottle is the issue. Soap dispensers use a GRY collar, sannitizers use an LBL collar. There should be a sticker on the dispensing unit that says "LBL" or "GRY". Try removing the collar from a sanitizer bottle and place it on your soap bottle......should work fine. In short, make sure your letter code on the bottle mathces the letter code on the dispenser.
Posted on Jun 21, 2017
My unit is labeled LBL but the refill container is a TGR. Is there any way to make these work together?
Posted on Mar 21, 2020
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