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Anonymous Posted on Aug 13, 2017

Control panel not working

Printer turns on, boots fine, goes to ready with panel light on, but none of the buttons work at all. I have only the power cord plugged in. I have power cycled it a few times already, but the buttons still aren't working. I can't get into the menu or anything else as none of the buttons do anything. The display doesn't change either when I load a document in the feeder tray. Any advice?

1 Answer

Dominion Computer Solutions, Inc.

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  • HP Expert 312 Answers
  • Posted on Oct 02, 2017
Dominion Computer Solutions, Inc.
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Joined: Jan 23, 2009
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The panel menu attaches to the DC Control Board. I would remove the panel and reseat the connection.

5 Related Answers

Anonymous

  • 3587 Answers
  • Posted on Feb 23, 2008

SOURCE: "Scanner Failure" message

sure..new drivers might make this happier..

check your warranty here for FREE

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Anonymous

  • 1 Answer
  • Posted on Mar 14, 2008

SOURCE: keeps asking to load original in document feeder

This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.

Anonymous

  • 5 Answers
  • Posted on May 22, 2008

SOURCE: Printer Prints documents for a certain period of time

Printout a configuration page from the printer display, look wath it says according to the intern jetdirect.
Does the green led blinks on the back of the printer if not try another line or you NIC on the formatter board is defective.
Buy Q7848-60002 formatterboard P3005N/DN/X (incl NIC)

Anonymous

  • 4 Answers
  • Posted on Aug 21, 2008

SOURCE: hp psc 2210 won't initialize after a power outage, just makes clicking sound

I've had that EXACT same problem before. I suspect there is a sensor somewhere that tells the motor that the head is in full retract position but I'll be damned if I can find it! What you're hearing is the drive belt slipping over the motor gears because the motor won't stop but the head can't move any further. The moter works in timed phases so the sound is like a loud:
click,click,click,click...pause...click,click,click,click...pause...
Unfortunetly this a mechanical/electrical problem that can't be fixed thru the user interface.

Anonymous

  • 1 Answer
  • Posted on Feb 24, 2010

SOURCE: I want to copy something from the glass and not

were you able to figure this out? I'm having the same problem!

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Thank you for contacting FixYa with your printer inquiry.
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