Got given a HP 2610 all in one printer, prints but no scan

To help you troubleshoot the scanning issue with HP Envy All-In-One printer, it is recommended to download and install 'HP Print and Scan Doctor' which will automatically diagnose the issue and try to resolve it. To download the tool, please find the link given below and follow the instructions given under 'How do I use the Fix Scanning feature?' topic:
http://support.hp.com/us-en/product/HP-ENVY-4500-e-All-in-One-Printer-series/5304875/document/c03286146/

If issue persists, it is recommended to contact HP Support Center for further help from the link given below:
http://www8.hp.com/us/en/contact-hp/support.html

GuruAid.com

You can obtain the drivers from the following link

ftp://ftp.hp.com/pub/softlib/software10/COL18476/mp-47754-2/AIO_CDB_Full_Network_enu_NB.exe

Happy to help

yes it will fix the issue :
Need to download the driver for Windows 7 from the hp's website.
Click on the below given link it will help you download the software :

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=us&dlc=en&lang=en&cc=us

Select your OS;
Select the Full feature Driver;
Click on Download ;
Save to your desktop;
and then run the software;
Then while installation select the "Recommended" option and install it;
Try to scan from "HP Solution Center".. "home"
Also try to print

Also try to scan from the scan button on the printer
This should resolve your Issue

Try This :
You Need to install the full feature software for the printer ;
First uninstall the entire software from your computer
Unplug the USB cable;
Click on "Start" >>> Control panel >>> Add or Remove program >>> Select the HP printers software >>> CLick on remove to uninstall the printer software;
Restart the computer ;
Click on the below given link it will help you download the software :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3645100&lc=en&cc=us&dlc=en&lang=en&cc=us
Select your OS;
Select the Full feature Driver;
Click on Download ;
Save to your desktop;
and then run the software;
Then while installation select the "Recommended" option and install it;
Try to scan from "HP Solution Center".. "home"
Also try to print
This should resolve your Issue

If this doesn't works
follow the below given link :

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00503569&cc=us&lc=en&dlc=en&product=3645100

Regards Soumajit

You Need to install the full feature software for the printer ;
First uninstall the entire software from your computer
Unplug the USB cable;
Click on "Start" >>> Control panel >>> Add or Remove program >>> Select the HP printers software >>> CLick on remove to uninstall the printer software;
Restart the computer ;
Click on the below given link it will help you download the software :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=390315&lc=en&cc=us&dlc=en&lang=en&cc=us
Select your OS;
Select the Full feature Driver;
Click on Download ;
Save to your desktop;
and then run the software;
Then while installation select the "Recommended" option and install it;
Try to scan from "HP Solution Center".. "home"
Also try to print
This should resolve your Issue
Regards Soumajit

hey i also had this type of problem. but i solved it and hope it will solve yours too.
first of all uninstall all ur hp drivers and softwares related to the hp printer. then restart your pc. now disconnect ur printer with ur computer and turn it off and again on after 15 secs.
now insert the cd which i have got with the hp printer in the cd-driver of ur pc and install the driver.
after the installation is complete, connect ur printer, but do not remove ur cd.
then start scanning, and if it will again ask for installing driver, u dont have to worry it will install it from the cd.
this would surely help u, if problem persists, please tell me.

I wonder if Internet Explorer is corrupt or there could be a virus, adware, or spyware messing things up.

Try scanning the computer for viruses and pups and see if that fixes it.

The only other thing that you could try is to reinstall Internet Explorer but I would scan it first.

HP forces you to have the color cartridge INTACT to DO ANYTIHNG. TIHS IS A POS AND AGAINST FEDERAL LAW.

I would uninstall it. And reinstall it . watch each screen, apparently a step was bypassed.

is your operating system Vista.......good luck. my printer worked fine w/XP, scanning and fax functions do not work to date with Vista.

r2d2