Question about Nortel Norstar Meridian Phone System With Voicemail And 7 Phones M7310 M7324

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Help with locating extensions

How do I find out what the extensions are on each phone?

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Norm Pearl

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Press Feature * 0 (feature star zero) then each intercom or key. The display will show the number

Posted on May 01, 2017

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Two extension number not working


Hi, what causes extension number not working is because the IC that controls the number is damaged and it will need to be replaced.

The IC is a tiny chip located on the board of the phone. To be able to locate where the IC is inside the phone , You will need to unscrew the phone and Locate it.

But it's a little bit more tiny and technical than you expect. You might need to consult a skill personnel for assistance to help you locate the particular IC that is damaged and help you replaced.

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you need to go to your previous location and get the jack number, than go to the new location and get the jack number. now go to the phone system closet and look for these cable numbers on the 66 blocks. Swap the cross connect of the jacks and wallah your phone will be your s again! ldtnsj.com

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1 Answer

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Changing the Class of Service COS of that extension to "1" will allow it to dial anything.
In a TD system, that is a 2-step process, because you have to find where the extenion jack is located in the system.

Go into programming and dial 003. If you press the SP PHONE button, it will step you through all the ports in the system and give you extension numbers. To start 01-1 will be 101 01-2 201 02-1 102 etc. Since you're in a motel, it should be renumbered to match the rooms and if you started with 100 or eliminated 113 your whole plan may be different.

Once you find the jack number for your station, press the HOLD button and dial 601 SP PHONE and the 2 digit jack number from above. You will be looking at your extension COS. Dial 1 STORE and it will turn off that extension's toll restrictions.

Please rate this solution and let me know if you had any problems following this instructions.

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1 Answer

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The easiest way to do this is move the cross connect in the closet. Get the jack number from each location and swapped the cross connect(wire). You could change the extension number in MB4-10 but it depends on the type of system you have.

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1 Answer

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Look carefully at the jack the phone and all your other phones are plugged into. Water or corrosion on the data pair from any location make Panasonic systems go crazy.

Carl

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1 Answer

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The night key on the phone only changes the location the trunks or lines ring. The voicemail should be set up with 990 as an " Introduction ", Thank you for calling ABC Company and 991 is the " Instructions ", If you know your party's extension please enter it now. The mail boxes should match the extensions and ring the phone. you need to verify the extension field in each mailbox to make sure they match. Do you have access to the voicemail programming ?

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