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It sounds like the hard drive may be damaged. Have you tried to put it in recovery mode?
Put a paperclip in the reset hole while holding down the play button until you see the screen go to recovery mode. Then try the format option; this will erase all your files but it will tell you if you need a new hard drive.
ok the easier way of doing it is to go tomy computer and look for drive G WHEN YOU HAVE CONECTED YOUR MP3 TO MACHINE RIGHT CLICK ONIT EXSPLOER AND LOOK FOR MUSIC FILE AND GRAG ALL OF THE MUSIC YOU HAVE INTO THIS FILE
32. I bought one of these and used it on and of for 4 months.
One day I got a "harddisk problem" and tried everything. Because I
purchased in the US, Creative said that it was out of warranty but they
would fix for £100. I looked around the web and found a thread that
shows how to fix it. The solution, and this is a bit technical, is -
seriously - to hit it on the right hand side very firmly on the right
hand side with your hand whilst switching it on. It re-indexed and I've
never had a problem since.
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