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Re: fridge freezer double door top fridge bottom freezer
Things to check
for Frost build up and if Fan is blowing,
To make sure clean, and the fan is blowing by compressor & IF it is running
Check Recirclating Vents in refrigerator... to make sure theres no blockage,
CONTROLS ...should be in the middle setting,
YOU CAN TRY turning FREEZER CONTROL
To A WARMER FREEZER SETTING
Allowing.. MORE AIR.. to refrigertor side
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check yor damper door, it's the little door at the top and or bottom of the fridge insid near the top and or at the bottom behind the crisper drawer when working right they open to let cold air in from the freezer and warm air out. top one cold in, bottom one warm air out.they work on a sensor/relay when the freezer fan goes on they open when cold air is needed.
Behind the back wall of the freezer about halfway down, probably behind the light bulb (if there is one there) there is a fan. My guess is that the fan isn't working, or is slow. To test, open the freezer door, then hold the door switch closed and listen for the fan.
This fan should be blowing air up the back of the freezer, and send some of the cold air through a vent at the top of the freezer into the fridge. The air then descends through the fridge and reenters the freezer through a vent at the bottom. If the fan is broken, or if the upper vent is somehow blocked or broken, the cold air will enter (rather than exit) the fridge side at the bottom vent. Because cold air tends to descend and warm air rises, the cold air will freeze the stuff at the bottom of the fridge, and the thermostat (at the top of the fridge) will say it is warm.
It sounds like the fan in your freezer is not working so it can't get the cold air to the frig or your coils are not defrosting and it is stopped u and cant blow air into te frig, One way to check if you hear the fan and know that it is working open the frig and put your hand up near the vent to see if you can fill cold air if you can't now open the freezer door if you can feel the cold air or more air r coils then you could before then your coils are stoped up the unit is not defrosting.
I've had this happen to my Kenmore 73503 several times. The 1st time took me a few hours to figure out what the problem was.
Basically the fridge is cooled from the freezer, so when you say your freezer is -2 degrees, it's a big tip off to the problem.
If you look very close in the freezer compartment at the back, you'll notice an opening with a little door at the top of the freezer compartment. This opening extends up the inside of the back of the fridge to the top of the fridge area via a square plastic tube.
Basically what happens in my fridge is the family loads the freezer to high especially at the top/back. This restricts or closes off the opening for the cold air to the fridge portion of the appliance ....resulting in a warm fridge, but cold freezer. Just remove the articles at the back of the freezer to correct problem. (It will take a few hours for the cold air to cool the fridge down)
Note: the temperature control unit in the fridge area controls the little door at the top of the freezer compartment, so if you haven't blocked off the opening, the next place to look would be either at the mechanical parts of the little door or the temperature control unit itself in the fridge