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Re: E0004 on Canon NP6050
It is a SSR,heater 1 or 2 ,or thermal switch error.
Try to reset, follow this procedure.
E004 SSR O FUSER WON´T SHUT OFF To reset this code use simulation 401 SERVICE MODE: Open front door and cheat door switch.Using an allan key of 2mm, insert it through the hole in the inner front panel and actuate service switch 850. Display will show "1". Press the mode 4 you want to use. then press "ok" . It will read 401 press "ok" use number key a change the value if "1" change to "0" press "ok" . press "clear" takes you out of particular mode turn off the machine. good luck CE MODE: Open front door and cheat door switch.Using an allan key of 2mm, insert it through the hole in the inner front panel and actuate service switch 850. Display will show "1". Press the mode 4 you want to use. then press "ok" . It will read 401 press "ok" use number key a change the value if "1" change to "0" press "ok" . press "clear" takes you out of particular mode turn off the machine. good luck
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press the [shutdown]key. After the machine has been shutdown turn the main power switchon the main units right side [shutdown] if the machine still does not operate normally contact your service representative with the error code below E000025-0001
I wish to help you quickly as you are down. I dont have immediate access to the older analog service manual and Canon no longer keeps it on their website.However, E005 has been a common error code for many products, if not all. It means that the cleaning web (which is an item that is "used/consumed "normally as the copier is used.) has run out.The copier should have been diplaying (in small letters on the dispay) "WEB LOW" for quite a while.It needs a new cleaning web.An untrained end user could change this but without instruction most people would not be able to. Its located in the fuser area onder a yellow cover. I bet you can do it !
Also this code needs to be cleared in service mode. Despite what the display says, turning it off and on will not reset it. To enter service mode insert a straightened paper clip into the small hole in the front cover, near the meters, a "$" sign will appear on the display. Press * 4 * in order. Press ">>" to select "error" then press "OK" then power cycle.
(I cant remember on that model but you may need to defeat the interlock on the front door in order to enter service mode.)
E013 refers to the waste toner receptical being full, but in this case the toner melts at the end of the worm screw assembly causing the cleaning unit to block up, activating the microswitch which tells the machine the waste toner bottle is full. The solution is to try to free up the worm screw assembly, failing that, replacement of the drum cleaning assembly.