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Posted on Jun 03, 2009
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Cord retracted into canister-how to take electrolux apart to get it out

The replacement plug came off and the retractable cord went into the canister-I need to get it out

  • Anonymous Mar 20, 2014

    plug came off cord retracted into vacuum

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1 Answer

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  • Expert 223 Answers
  • Posted on Jun 03, 2009
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Joined: Jun 01, 2009
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You will have to take the cover off...it should be held together my a few screws. Just lay out everything in the orde that you take it off so it is easier to reassemble.

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With all that's involved in replacing the cord and potential cord reel damage, it's more cost effective to just have the entire cord reel, complete with new cord, replaced. Less time consuming thus less costly to you. Hope it helps!
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Repair retractable cord

Depending on which model of Electrolux you have and how far out you have pulled out the cord (most of the Electrolux canisters have a yellow tape around the machine end of the cord to alert you not to pull it out any further), you might have to take it apart to fix it. However, the first thing that I would try would be to stand it on the end (the hose end at the top), and pull short jerks on the cord to see if it will correct itself and retract. If that does not fix it, I would stick a screwdriver in the hole where the cord comes out of the machine and attempt to wind the cord reel back up which will slowly wind the cord back up on the cordwinder. This usually cause the cord to wind back up. If that does not work, then the only option is to take the machine apart to fix it.
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Tilt the front of the vacuum to a 45-90 degree angle. Gently tug and release cord until it retracts.
If this doesn't work, repair or replacement of the cordwinder is needed. For this the vacuum needs to be taken to an authorized Aerus Electrolux store.

http://www.aerushome.com/storelocator/
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Why do you need to get to the cord assembly?
If the cord will not retract, tilt the vacuum to about a 45 degree angle and gently tug and release cord. It will usually retract.
Due to problems ensuing from untrained persons attempting to reassemble the vacuum and having to take it to the shop anyway, I recommend not taking it apart.
If the above isn't the problem, please take it to the nearest Aerus Electrolux store for repair.

http://www.aerushome.com/storelocator/
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Dear Technician, I have a problem with my cord to retract back in the canister vac. Would you please help with this problem solution. ...

Try tilting the vacuum so the front is at about a 75-90 degree angle to the back. Gently tug and release cord. This will usually retract the cord.
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First, try standing vacuum on it's back end. Gently pull on cord and release. Try this a few times.
If this doesn't work, you'll need to take it to an authorized Aerus Electrolux store and let the service tech repair it. Although it's relatively easy to disassemble, reassembling correctly is trickier. I've had several machines come into the shop disassembled because the owner couldn't figure out how to put it together again.
Also, when taking the cord rewinder apart, there's a risk of breaking tabs that hold it together.

http://www.aerushome.com/storelocator/
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For the user's/owner's manual, go to the below link, click on the arrow below where it says "Older Models", click on Lux 7000, click on "download". If you want a service manual, they are only available to Aerus Electrolux stores.
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It took me a while to figure this thing out, but I was glad the vacuum wasn't broken.
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You will need to take the machine apart to correct this. Open the front of the canister and remove the bag. As you are looking at the front of the unit, there are two vinyl covered strips that run the length of the unit. Pull forward on these strips and then pull out so that the vinyl separates from the plastic underneath. Now grab the plastic strip with a pair of needle nose pliers and pull towards the front of the canister. These can be tough if the machine has never been opened up before, but pull as hard as you need to, to slide the strip out. Once both strips are out, turn the machine over, pull out on the sides of the bottom of the unit, and lift up. The bottom should come off relatively easily, and everything will be exposed. Now, assuming that the cordwinder isn't damaged, you should be able to wind the cord in by hand. Once it gets started it may start to retract automatically. Usually the spring just gets in a bind against the housing when it's over extended, and rolling it in by hand a little will free it up. Good Luck!!
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