Cd tray opening and closing all the time

Here are some general instructions for operating a TruTech T-350 CD player:

Press the "Power" button to turn the CD player on.

Press the "Open/Close" button to open the CD tray. Place a CD into the tray with the label side facing up.

Press the "Open/Close" button to close the CD tray. The CD should start playing automatically.

Use the "Play/Pause" button to pause and resume playback.

Use the "Skip" buttons to skip to the next or previous track.

Use the "Stop" button to stop playback.

Use the "Eject" button to eject the CD from the tray.

Press the "Power" button to turn the CD player off.

CD players have plastic gears. The gears can be stripped if someone has pushed the tray instead of using the open/close button. If you hear grinding noises, more than likely the player is shot. Sometimes pushing eject and tapping on the tray at the same time may pop it out. I don’t think a reset will work in your case but it’s worth a try.

You probably have a broken belt on the cd tray so it's neither open or closed, if the laser's ok thats why it wont play

The problem is in the loading bay, sometimes 2 CD's will get jammed locking up the system, or the timing gear is out of sync, or possible broken gears.

Sorry for the delay in following up. My tray problem appears to be resolved, but I wanted to wait a few days to see if the problem returned.

After reading several suggestions on various sites for other makes and models, I started experimenting to see if any would work on my machine. I made several failed attempts before hitting on the right sequence of steps. To the best of my memory, THIS is what finally worked for me:

1) I gently pushed the tray back to it's closed position (note: the solution did not work during previous attempts when I left the tray open)
2) I unplugged the machine for 30 seconds,
3) holding down the remote's open/close button, I plugged the machine back in and immediately pressed the stop button on the player, holding both buttons down for 30 seconds.
4) I unplugged the player AGAIN for 30 seconds, then plugged it back in.

A MIRACLE! Upon hitting the open/close button on the remote, this time the tray opened exactly as it should, and it's been behaving itself ever since. I don't know if any of the steps I performed were unneccesary. All I can tell you is that every time I left out a step, it failed. The first time I followed every step, I had success.

As for my remote: I put in fresh batteries. The open/close button still occasionally tells the tray to open and close simultaneously. tvdokter has suggested cleaning it on the inside, but unfortunately, I only see one screw (inside the battery compartment.) I can't see how to get in without breaking it. Oh well, at least I'm back to be able to play and record my dvds.

Anyway, thanks for the advice. I hope this solution will be helpful to someone else down the line. If anyone has any questions or comments, feel free.

you need to shut off and power on again

no your son broke the loadi tray and now it will not aline properlycheaper to buy a new the fix!

Try using a CD cleaner. Generally this sort of problem occurs due to dust accumulating on the lens. The CD cleaner comes along with a solution.just spray on the CD and allow it to play in the CD drive. Sometimes the problem might even be due to a virus. Check whether your anti-virus is up to date.

When i put a cd into the tray the door will close. It will say its loading but then the cd tray will reopen again not allowing the cd to play.

To open the tray this is not a perfect fix, but it will allow to use it. After the unit is powered on: 1)Hit the "Open/Close" button 2)Wait a while (you will get the timing down with practice) 3)Tap gently, yet briskly with fingertips at area in the attached pic, that the red arrow points to I think the problem is that the tray becomes unbalanced somehow. Because when a DVD is in, the drive opens fine, only when there is no disc do you have to tap on the unit.