The problem is with a dual function finger print or keypad reader. the keypad works and grants access but the print rdr has stopped reading

Hi,

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dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program. Before you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager. Set up the fingerprint reader To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.

1. In Windows, double-click the VeriSoft Access Manager icon in the notification area of the taskbar to open the My Identity window. Alternately, click Start > All programs > Verisoft > My Identity .
2. Click Log On to open the VeriSoft Logon Wizard. Click Next to begin.
3. Enter the User's Windows password in the Password field on the Introduce Yourself page, and click Next . If you have successfully logged on to Windows, click Finish to close the wizard.
4. Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin.
5. Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
6. Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print. If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
7. If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6.
8. After using the Registration Wizard to registered at least 2 fingers, click Finish .
9. To set up the fingerprint reader for a different Windows user, log on to Windows as that user and then repeat steps 1 through 8.

After registering your fingerprint you can log off and then use your registered fingers to log on to Windows. Using Fingerprint reader before registeringIf you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for informa

why bother? those finger print readers are the worst idea ever!.. what happens if by some chance you loose the finger or damage the print you trained the reader to read? then the laptop is Useless! just think of it that way!

is this a SDHC card? if so do u have a SDHC card reader?

Check with a service person if the finger print reader is still functional

lost the drivers for the finger print reader on my gateway mx 153 

did you setup the finger print reader before?

Here's what you have to do...

Sign in to windows using your finger print, once your able to sign in then you may have to reconfigure the finger print utility. there should be an icon at the bottom right hand side of the screen or go to all programs or under the control panel. it should be in there.

if you were able to set it up before, you should be able to change it again.

XP Driver for Fingerprint reader:
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-63663

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i canot work fingerprint

Hi slipknot123,

it simply means that the software for your finger scanner requires the omnipass password modules before windows allows it to work with its identification and authentication modules.

if your computer came with a built-in finger print scanner, all the drivers and the necessary software for it should have been installed already, you may also check the recovery disk that was given you when got when you bought your computer, tcheck out their site at www.softexinc.com

Hope you have a nice day