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The Message Waiting Indicator lamp on the Mitel SS4025 is set and cleared by the main system controller (back room equipment) and is further dependent on the integration between the system controller and the voice mail server. Depending on the type (age) of Mitel main control, the voice mail could be built-in to the Mitel system itself or a separate stand alone server, such as an Octel (Avaya) system. In any event this problem needs to be reported to your phone system maintenance person. Any competent Mitel System tech should be able to resolve the problem for you quickly.
You have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
it's because the operator set a message to your phone. You need to leave the handset on the cradle and push the message button. Read the display and follow the prompts. You should be able to clear the message.
What sort of messages? I think you are referencing Status messages. If so, you are also referring to either SX2000 or 3300ICP. The Status Messages are defined in the system programming by your system administrator or vendor.
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