Question about HP Compaq Presario V2000 Notebook

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Compaq v6420 inverted colors with vertical lines

My laptop is about 60 days old and wouldnt you know that it started at day 45, 15 days past warranty inthe store. Before I kiss it good bye for 6 plus weeks what could be the issue. I hooked it up to an external monitor and everything is fine. Does this mean it is in the LCD?

Posted by shellisly on

  • shellisly Oct 25, 2007

    It is a bad LCD thanks so much. Actually I took it to Fry's and they exchanged it right there for a new one as long as we bought the service contract (because my husband didnt before). Pretty sweet of them to just straight exchange it with out it being before the 30 days and no service warranty bought for it. Thank you again for answering so quickly and for being right. Have a good day.



1 Answer

Chuck Gluth

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Sounds much like a bad LCD.... maybe you could upload a picture online and post the link here in order to illustrate better?
Can you "flex" the screen a little and notice a difference in lines or colors? Don't bend it to the point of breaking it, just a slight tweak in flexing. If you notice changes in the screen behavior, then I would say bad lcd.
Slight chance of a mainboard issue, very slight. But none the less, I would be on the phone trying to get a warranty replacement. Sometimes they will give in when it is only days out.

Posted on Oct 24, 2007

  • Chuck Gluth
    Chuck Gluth Oct 24, 2007

    Nevermind, its new lol.. thought you were saying it was a few days out of warranty all together. What brand is it? Some companies are pretty quick about turn around. And depending on your service contract, you may be eligible for on site repair. Would check into the details of your warranty/service agreement.



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Please rate this if it this helps.

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