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Posted on Oct 24, 2007
Answered by a Fixya Expert

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Dropping internet connection

My wireless network is setup and working most of the time. At times the connection get slow or drops completly. Powering the router off and back on fixes the problem but it seems I have to do this at least once a day.

My setup

Speedstream DSL modem (ATT DSL)

Netgear WGR614v6 with latest firmware

Windows XP SP2 computer

Any help greatly appriciated.

  • Anonymous Mar 27, 2014

    My NETGEAR works for a few days or weeks and then without warning drops the network. I power off and then on and it works for w few days or weeks.

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2 Answers

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  • Posted on Jan 22, 2009
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I think this is a common problem with anyone who has set up a home wireless network no matter which brand of router they use. So I believe this answer should be checked out B4 anyone goes buying a lot of expensive gear. Surely there are other reasons but this is the best place to start the process of elimination.

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  • Expert 274 Answers
  • Posted on Oct 24, 2007
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Where is your exact location?  You listed ATT DSL so I assume you have ATT DSL as your provider is this right?

I had them for years and I had the same problem.  But its not your setup or your equipment, it is your service provider. You may be on the fringe area of the line signal.  Any drop of power in the line which is already low voltage will cause it to drop out.  The more customers using it the slower it will go.

All you can do is this:

1. check all the house phone lines for aging. If old replace the lines because they cause noise in the lines which degrades the DSL signal.
2. Check the connections at the phone box for signs of corrosion.  Clean the contacts and wiring and reconnect.
3. Make sure you have filters on "ALL" your phones.

4. AFTER you do this( you have eliminated any issues with your equipment)  then contact your service provider and tell them you are getting dropped connections daily.  They should send some one out within a few days to check the signal strength.  They also can check it while you are on the phone with them but not as effectively as them coming out.

Good luck

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in WAN Setup, in the advanced section of the router, i set the NAT filtering to open. it defaults secure. it hasn't dropped all day. that is with 4 computers and my ipod connected to it.
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Dropping internet connection

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