My GE refrigerator # GSS25QGTACC is about 2 yrs old and the door handle be came loose. There is one cap on top and one cap on the bottom of the handle but I don't know how to remove them so I can tighten the the screw or whatever kind of fastener is under the caps.
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Re: Loose refrigerator door handle
Weavie, this is one of those ugly little problems. Get hold of a small screwdriver, a pointy knife blade or similar and stick it into the gap, however small, between the cap and the handle. You may be able to find a small indent or similar near the bottom side of the cap. Gently pry up. It will yield. Be patient.
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I just FINALLY fixed mine... Popped little cover pieces off top and bottom of handle with a plastic bread bag tag slid along space created by loose handle (did not scratch finish on door). That exposed the screws which could be tightened with a phillips screw driver; the cover pieces then snap back on the ends of the handle.
If it's the same as the one we have (which is similar to the pic posted on yours) there's a plastic piece on the top and bottom of the handle that you have to pry up (gently) to get to them. It looks like a line that runs horizontal across the handle, but it should come up with a little force (meaning it shouldn't require tools). You have to pry it from the side, not the top or bottom.
To tighten the screw the first step is to remove the handle. With this model just pull straight up on the handle. It can take a little force but after it finally unclips it moves up an inch or two then pulls straight out. Good luck!
Called and watched mechanic who clipped of top and bottom covers with a screw driver then tightened both screws and replaced covers. Cost was $100 but I could have wrecked the door. Needs a special little star shaped screw driver head with ratchet fitting. Now equipped for next time.
I had this problem on this model and just repaired it.... and I am no mechanic. The bottom of the handle was loose. You'll see there is a cap on the top and bottom of the handle. You need to pop the cover off of the end that is loose. For the bottom part of the handle, I used a flat head screwdriver under the most southern portion of the handle, lifted the handle of the screwdriver towards me. The cover popped with minimal effort. Tighten the screw and replace cover. Pretty, pretty, pretty easy!