Palm Lifedrive intermittently
crashes.It will stay off for a couple
of days and then the next time I do a reset or turn it on it will begin to operate again. It may
work for a couple of days or a couple of minutes and then will go black again
and not even respond to a reset.I have
at one point done a hard reset and removed and reinstalled all of the data with
a sync but still get many of the same symptoms.Currently the device is non responsive – it had started to boot
again and I interrupted with an attempted hard reset and it just blacked
out.Is this a motherboard or a
switch?Have you seen these symptoms
I tired both those links and even entering the case number but kept getting an "invalid" message.
I ended up getting a new motherboard as that was the only possible remaining cause of the problem (keyboard, screen, hard drive, etc. all work fine). After installing that, it seems to be going ok for the past two weeks. The original battery was stuffed, it only holds a charge for a day or two, so that was part of the problem but something on the motherboard was also dodgy. I'm convinced now that these products are a failure and that is why Palm have abandoned them.
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To wipe all user informations from your device, slide and hold the power button to the right, and whilst keeping it in that position, briefly press the reset pin with the stylus pen (or, if it is missing, a paper clip would do). Release the power switch only when the reset screen comes up. Then, press the D-pad's Down key. This process will take some time (up to 25 minutes).
Hope it works for you.
By the way, if you happen to miss the LifeDrive user guide, feel free to download it from this location.
Usually those symptoms mean a motherboard problem or a battery problem. Both are replaceable and worth doing if you use your LD.
You can try a power reset. Plug the LD in and hold the 5 way button down then reset the Ld using the reset button. You may need 3 hands to do this. Sometimes this will reset the power section and get you running.
Make sure you have the latest desktop version which was 414E When you try to reinstall the desktop software DO NOT select or allow update setting over internet. Some of the earlier versions had a problem with earlier xp versions. It is stable and works well with sp2 and sp3 versions of XP so update your windows as well.
When you plug the unit into the wall to charge, poke the reset hole in the back of it at the same time. This should reset the internal recharging mechanism in the Palm. Let it sit for a couple of hours and then see if it will come on.
I to have the same problem. Palm will switch a refurbished on to me for $175. To talk ot their tech support will cost $25. I have decided to do 1 of 2 things. 1. replace the microdrive with a 4Gb Compact flash and if that is not successful, just throw it away and NEVER get another Palm product. Mine died just after the warranty ran out. 12 months plus a few days.