Question about Motorola Mobility RAZR V3

2 Answers

Phone doesn't turn on, randomly shuts off

Recently, I accidentally dropped my phone. The back fell off, and the battery popped out. After putting them back in I found, of course, a couple of new problems with my phone. The most noticeable one is that it's random if it will turn on or not. If it does not turn on, the buttons will light up, and the screen will either be blank or an all white screen. If it does turn on, it usually only stays on for about 2 minutes. I've tried using a different RAZR V3 battery, and that didn't work. I've tried charging it, and turning it on while charging it, both which also didn't help.

Posted by omisril on

  • 8 more comments 
  • cowboypowe Nov 21, 2007

    My Motorola Razr V3 randomly shuts off. How do I fix the problem.

  • Anonymous Nov 24, 2007

    Same problem here and under almost the same exact circumstances. Phone was working fine before the drop. I've had it apart since then, reconnected all ribbon cable connectors, even gone as far as reflashing the phone, and it is no different than before. A different post mentions the flex cable that connects the keyboard and the screen, I believe, and that may be my next step-replacing that cable.

  • qrivera Nov 24, 2007

    Phone turns on, but it freezes only with the logo display

  • mattsback70 Feb 24, 2008

    every time i turn on my phone it freezes with the hello moto logo............and the only way to turn it back off is to take out the battery

    what can i do to get my phone to not freeze?

  • Anonymous Sep 09, 2008

    when i turn on my phone it acts like it is gonna turn on and then it just turns off

  • Anonymous Sep 09, 2008

    Same problem I have recently. Never dropped!

  • Anonymous Sep 10, 2008

    I have the same problem, and mine started long after it had taken a couple spills. I think I may just try to get it replaced. It's less than a year old.

  • Anonymous Oct 13, 2008


  • sdsafdfdsfcx Oct 30, 2008

    I have the same problem, does no one know why that is and how to fix it!??

    it had a couple of drops and once in the toilet but it worked fine the battery kept dying way to fast, but it still worked for a while. But recently out of no where it turns on only when it feels like it and freezes after a couple of minutes or shuts down by itself, and when it freezes I shut it off and then it doesn't turn on. Help?

  • dzung_nguyen Oct 31, 2008

    I turn on my phone and hit any arrow key a few times and it automatically turns off in a few seconds. I have changed a new battery, but it continues to turn off. This is my second phone with the same problem.

    Thanks for your help



2 Answers


Mine does the same thing. im gonna take it to telus and see what they say.

Posted on Oct 30, 2008



The same thing is happening to me and I didnt drop my phone at all... and this is the replacement phone from my insurance that I just got 2 weeks ago... My old razor would blank screen and I didn't do anything to that one either... I think they're just crappy phones now.

Posted on Nov 13, 2007


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I suggest buying a hex wing screwdriver and taking your v3 apart and cleaning it. I had to do this with mine after i fell in a lake (don't ask!). Use a cotton bud and go over all of the contacts (don't use any cleaning fluid just rub it over). This worked for me and removes all of the residue but if you don't want to risk taking your phone apart then send it to Motorola for repairs or buy a new phone!

Hope this helps


May 13, 2008 | Motorola Mobility RAZR V3

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