The unit has had the message to replace the drum. Replacement has been completed, but the message remains on the display to replace the drum unit. It had been suggested from others to reset the drum counter for a fresh start with the new drum. Please advise.
SOURCE: Replace Drum
Start by trying this.
NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
If that doesn't work try this. You may not be able to perform step 1 but that's ok.
> Support & Drivers > WorkCentre Pro 555 Support > Search Results
Solution: Print / Clear Documents From Memory
Make Printable
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Any documents stored in memory due to an error condition will print after the error is corrected. The errors may be: 'paper tray(s) out of paper,' 'paper jam,' or 'out of ink'.
To turn off Resend Stored Fax:
The screen will display: Resend stored fax
The screen will display: Mailbox
The screen will display: Confidential (or Bulletin board)
The screen will display: Box number (20 max)
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SOURCE: WorkCentre 555 Fax Drum
This will reset it for you. strange !!!!!
NOTE: Perform the following procedure to reset the Drum Cartridge counter after you replace the Drum Cartridge. Do not perform this procedure at any other time.
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