Bobbin case bound up with thread and popped out of position
Ensure needle/needle bar is fully up at its highest point, replace the bobbin case with its open end seated at the back, the rotary hook tip should be just underneath it, just check further that it resides nicely along the groove of the rotary hook, re install the needle plate cover and tighten the 2 holding screws so that the bobbin case can be nicely in place, manually and slowly hand wheel the needle down several time to ensure the bobbin case is not unseated/needle is not knocking the bobbin case. Hope this can help/otherwise there are adjustments that need your local technician to do it.
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