Question about Kenmore HE2 Washing Machines
With the main into the house shut off when we are away the washer fills with water and overflows. The water is soapy and not from our water supply since that is off. This is in a condo with 17 apt. Above us. I think the main waste pipe is clogged below us and is backing up when multiple units are doing laundry. If this is the case don't we have some type of valve to stop the waste water from flowing into our washer?
Posted by Anonymous on
the water is draining back to the ocean. The drain hose was not emptied properly from its last use. Put the machine in spin cycle (about 5 minutes) only to spin out the water from the outer tub completely and retry washer. If still problem, then visual check drain hose that it still has a "rising" section higher in altitude than the water level of inner tub (when working properly) before it makes a U-turn downward to send back to the ocean. You can also test the drain hose by putting machine in fill mode and crimping off the hose (fold hose over) to simulate a good drain hose. At this test, you should not "feel" water running through the hose if successfully crimped.
Posted on Jun 21, 2007
tidalwave If the water continues to flow even when the washer timer and the power to the washer are off then you are right and the water inlet valve has to be replaced. If it does it only when the washer is on then it could be different problems. In that case the first thing you have to check is the water level switch. This is the device which controls the water level. Remove the power first.Open the control panel and you will see the switch on the left side. There is the clear plastic hose connected to the switch. Make sure the hose is not loose. This is one of the most common cause of overflow. If it got loose, drain out all water from the washer before you reconnect the hose. If this is not the issue then you have to check the continuity across the water level switch therminals. When there is no water you should measure the continuity across therminals 11 and 12 (gray and orange wires). Whet the tub has filled up with water you should measure the continuity across therminals 11 and 14 (gray and light blue wires). If the continuity is wrong replace the water level switch. If you are going to do it, make sure there is no water in the tub before you will remove the clear plastic hose from the old switch. Good luck. Gendos. post back...
Posted on Jul 08, 2007
Sounds like a bad mixing valve. To verify that it is the valve you need to turn off the washer when it is filling. If water keeps running, replace the valve, Cost is under $50. for most washers.
Posted on Jan 03, 2008
Hello,Sounds like a problem with either the inlet valve or the pressure switch, way to determine which on is while it is filling pull the plug..if water keeps filling it's the inlet valve..if it stops filling it's the pressure switch..If you have any other questions or concerns please feel free to comment again..good luck!! Mike
Posted on Aug 31, 2009
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