This is a brand new Sony Bravia 52V5100 and a Sony DVP-NS728H DVD player. Thins work fine until just after you watch a movie on the DVD player. Afterwards the volume is stuck at whatever level you left the movie with. Any future attempts to change it with either remotes or the side buttons just displays "Volume -+" and a blue "I" in the lower left corner. I tried applying Sonys latest firmware update which did help the contrast adjusting on its own but not the the audio issue. If I restore the TV to factory settings the volume again works fine until you watch a DVD. I have tried unplugging the HDMI, resetting the audio settings on the TV, watching another DVD etc. with no luck. The volume control does work the first time you are watching the DVD but after that it is gone.
You may have a damaged remote circit or reciver on the dvd player or tv, look for a phone number on the instructions book to call and see if you can send it in to have it checked out
472 views
Usually answered in minutes!
For whatever reason this was posted under a theater system. I am just using the TV's built in speakers.
I found the problem after reading a post on this site. Last thing I used was DVD player so disconnected DVD Sony player, followed the factory reset instructions and now the volume works normally! It was the DVD player. Thank you so much for the info and lead.
×