Zen MP3 player not recognised by my Laptop

Ive had this too.. All you need to do is unplug it. Then use a pin and press the RESET button on the bottom or side not the microphone on the top. Then plug the USB cable back into your laptop and into your CZ (Creative Zen) On the screen of the Zen it should say Docked. And your laptop should recognise your Zen as new hardware. Hope this helps. ;;

Try this, i used this for my sansa, but the problem you are having is very similar.

Start - (right click)my computer - manage - device manager

It should be under "Other Devices" Right click - Update driver - Yes this time only - Install software automatically

Away you go, should recognize it as a portable device and install the drivers for it correctly.

What operating system you are using? it should be 'rollup 2 windows xp for media center 2005' and your player should be 'windows media player 11' then install creative centrale version 1.4.5.0.

hope it works!

Try different USB ports......some devices need faster USB ports......

But first, install the installation CD it came with. (if you haven't)

If you have already, go to My computer and look for a Picture of the Zen. Then Click on it and it will take you to the screen you SHOULD get when you plug it in.

-OR-
Go to start. Click Run. Type in either E;/ or F:/. this is the manual way of accessing it. E; and F; are common external Drive names. Hope this helped

Go to the Creative support site and upgrade the old MP3 player. The new Player will sync with mediaplayer and you can install music.

There is a software called media monkey it can recognise all kind of players with that u can load music or videos etc u can download it from internet from torrent
Thank u

I have an older ZEN, so I'm not sure if I have Creative Media Source 5, but mine never worked really well either. My Windows Media Player recognizes mine, so I just sync to that library. I even have gotten a new laptop since I got my ZEN and I never downloaded anything, I just connected it to Window's Media. I hope that's helpful!

Have creative zen micro mp3. Neither my desktop or laptop recognise it -I have gone through step by step solution on creative website but doesn't deal with this issue. Any suggestions?

Alan

Go to Zen website and look under support for drivers etc

simply no unless you make a back up copy