Under Select a Product Range Choose Multifunction Printers on the webpage Under Select a Product Choose Stylus CX5400 on the webpage Under Select an OS Choose the operating on the machine where you will install the printer on the webpage Click Confirm Selection
The manuals and documentation link will allow you to download manuals that were on your CD ROM
you may want to bookmark the online guide, if present, to help with future problems -- that probably was not on the CD
Click the back button on the browser
click the Drivers and Software Link
This allows you to download software files that were probably on your installation CD
Click the back button on the browser again
Trouble Shooting and Contact Support could be an interesting link in the future too when and if you have problems.
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Blocked print head nozzles Inkjet printers need to be used frequently to prevent blocked print head nozzles. You may have blocked print head nozzles. Try the printer maintenance to clear the printer nozzles. After several deep cleaning attempts and there is no improvements in the print then a new print head is required. Also try - Removing the print head, run it under hot water for 2 mins, then let soak for 10 min. then used a can of compressed air to dry thoroughly. It may fix the blocked nozzles. A new print head maybe expensive and it maybe more cost effective to purchase a new printer.
I have an HP DeskJet 1220C that has been working fine for two years
now. All of a sudden it can only print in pink and black. It is driving
me crazy. I have tried the following without any success:
1. Replaced the cartridges twice 2. Aligned and cleaned the cartridge from the computer 3. Soaked the cartridge head in hot water, and made sure that all three colors will bleed out of the head 4. Cleaned the cartridge contacts with an eraser 5. Cleaned the cartridge contacts on the printer with a brush
Yes, you can pop the cover on the right over where the printhead parks, and remove the black/yellow printhead and soak it in about a 1/4 inch deep water for 30 mins or so, you only want the nozzle area on the bottom in the water. However if you are using generic inks it may report a printhead failure soon. After soaking you dab the bottom on a paper towel and look for a solid black line on the towel.
If you print primarily black, your black/yellow printhead may have worn out and needs to be replaced. Go to start, printers and faxes, select the L7680 and then select properties. Print a test page and run the troubleshooter to clean the nozzles and lines. If it's not the nozzles or lines, search for C9381A on google and purchase a new printhead it should be about $70.
I find the best way to clean the heads is buy some cleaning cartridges as they have cleaning fluid in them and use them to clean it will take about 10 or more times to clean the heads then put the color ones back in and try again.
Just keep putting it on clean the head don't do a print out till at lest you have cleaned 10 or more times.
It's NOT a cartridge if this works... I had a similar problem with a 9600 I bought on eBay that had been inoperable over 18 months. Three colors would NOT clear up after multiple power cleanings. Epson support politely solved the issue at no charge on the phone... he had me drop a few drops of warm water on the pad the printhead rests on when not printing. You have to move the printhead to the left to do that by moving up the little lever near the cutter. The pad is easier to reach with a long eye dropper. I used very warm water- not boiling. I replaced the printhead over the warm water pad for an hour. Then I repeated the process and let it be for another 60 minutes. Then I did a nozzle check and what was gummed up yellow, cyan, and magenta nozzles became clear and it's worked fine since. Good luck!
Do use genuine brother ink for testing: If you're lucky the filter in front of the nozzles (which is part of the printhead) is not clogged.
Do the power cleaning twice:
power up. push menu then start mono then four times arrow up. machine will display maintenance. push arrow up several times til 7 is displayed then Enter then arrow up til 6 is displayed. Push Enter. push arrow up til 3 then Enter: P cleaning_all Push start/mono. After machine has finished maintenance will be displayed. push arrow up til 0 (zero) then enter then puh arrow up til 9. machine will print a test sheet. Repeat procedure above if no good result. After three times without success the printhead is clogged due to wrong ink.
...and do use dye-ink only for brother printers (pigmented ink will clog the filter!)
I had the same problem I found this solution to be very effective:
* Buy alcohol solution (70% or more). You can find it in any drug store.
* Remove both cartridges from the printer head. Unplug the printer head from the printer body. Pour the alcohol into paper towel layer.
* put the printer head on the top of wet towel with the face of HEAD touching the towel.
* clean the head with the towel and get rid of all the built-up ink on the head.
* Pour the alcohol into the printer head container (ink-receptacle area is where the ink cartridge normally sits, notice a small hole where the ink flow into the printer). Do not touch any electronic parts and let it dry over night.
* Do step 2-5 again if necessary.
* Install the cartridge back to the printer and run several head cleaning maintenance, print nozzle check, make sure to repeat this step until no more dead nozzle shown.
It worked for me :0)
I had the same problem with the yellow cartridge.
Yellow quit printing, put in a new yellow and
still would not print yellow.
I had a help file, don't know where I got it, but
it suggested replacing the black ink cartridge
also, even though the black wasn't low yet.
Replaced the black, ran a few nozzle cleans and
everything worked fine. Don't know why.