Question about Dell Axim X30 Pocket PC

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Dell Axim X30 internal backup battery

The internal backup battery needs to be replaced.  Can you tell me where to purchase one and how do I install it?

Thank you in advance for your support.

PegB

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  • Anonymous Dec 14, 2007

    I need to replace the back up battery and don't know how to install it.

    Thanks, Susan

  • Anonymous Dec 26, 2007

    My Axim X30 doesn't work with battery. Only works with outside power conncection. It has been showing internal back battery needs to be replaced, Not showing anymore.

  • Anonymous Jan 04, 2008

    ON MY DELL AXIM X30 HAD BACK UP BATTERY LOW ICON. REPLACED INTERNAL BATTERY. CHARGED UNIT ON CRADLE WITHOUT MAIN BATTERY INSTALLED STILL GET BACK UP BATTERY LOW ICON.

  • Anonymous Sep 07, 2008

    Can't locate backup or internal battery

  • Anonymous Feb 06, 2009

    Hey, here's an idea. How about someone answer the question? How do you install the battery?

  • TMAC145 May 26, 2009

    My Axim x30 has just simply died.When I charge it; it fails later on and the information is scrambled or just a series of blue lines.

    Do I need an internal battery replacement or do I have a bad card or maybe a bad charger????

    Has anyone else had this problem and are the parts accessible online or with Dell?

    Thanks alot for your help.

    TEM

  • larry_or2000
    larry_or2000 Feb 24, 2012

    DELL AXIM-30 BAtteries:

    THe Axim X-30 has two (2) batteries.


    The MAIN BATTERY is rectangular in shape and about 1.5" x 2.1". The MAIN BATTERY is a big one that snaps into the back of the PDA. (about the size of a cell-phone battery )


    The INTERNAL BACKUP BATTERY is a small round button-cell battery, like the kind that are used in watches. The PDA will still work with a dead one. It prevents one from losing all the data, when the MAIN BATTERY gets too low.
    You have to disassemble the PDA to replace it because it hides under lower-right corner of the front touch screen.


    Varta, V20HR, 1.2v and 20 mAh,
    -- button cell battery
    -- with solder tabs attached [for a DELL PDA ]
    -- (Sealed in green heat shrink insulator, with markings "114" and "+" )
    -- Can buy on eBay (for $3-$8) or a local electronics shop.


    ----> CatMan on electronics.

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I like PDAs a lot, and my own is no exeption. What I don't like however, is when they stop working due to being neglected over longer periods of time. My trusty ol' X30 have unfortunately seen declining use ever since I stopped working and went back to school, and sometime last fall/winter I managed (don't ask me how) to unplug the power cable from the cradle. So there it stood, with no power, til about last week when I tried to power it up again.

After I ran through the initial setup in Windows Mobile 6, I was greeted with a red dialog telling me that the backup battery was critically low and needed to be charged. So, I left it charging overnight hoping that would fix it up. No dice. The battery showed up as "Abnormal" in the power settings dialog, and running the diagnostic program from Dell's support pages showed that it had battery had 0% charge.

Consulting Google, I quickly gathered that this was a somewhat known problem on the Axim x3* series, and the only way to solve it was to replace the battery. I tried to find any detailed guides on the process, but exept for some scattered message board posts there was't much usefull info. I therefore decided to document what I did, in case somebody else runs across this exact same problem.

Dissection time:
Disclamer for morons: Follow this at your own risk. **** can happen, so don't screw around if you don't know what you are doing. If you are that kind of person that leaves electronic devices in more pieces than they originally came, just send it back to Dell and they'll fix it for you (it's probably cheaper than getting a new).

Dell Axim X30 internal backup battery - axim_1.jpg
What you need:

  • Replacement battery: Varta V20HR
  • Small Philips screwdriver (I used size #00)
  • Strong tape or conducting glue to attach the wires to the battery (I used duct tape)
  • Small knife to open the plastic cover on the old battery

Step one is to open the device. First remove the main battery, any SD-card you might have in the slot and the stylus. Turn the device so the screen faces DOWN, and with something pointy (I used my nails) remove the rubber feet located in each corner. You should now see 4 screws as pictured to the right (bigger picture), so get a small screwdriver and unscrew those.

Next you got to separate the back plate from the rest of the unit. Just start in a corner and bend it outwards til it clicks out and continue this around the unit. It might be very stiff if it's the first time you remove it, so it can be smart to use a flat screwdriver to help with the bending. When it's all loose, just take it off.

You should now see something like the picture on the left (bigger version). Remove the three screws highlighted. Keep in mind that the topmost screw also holds the antenna in place (if you have the WiFi/Bluetooth version), so remove the screw, then push the antenna outwards to remove it (you need to do this on order to flip the mainboard later).

The three arrows at the bottom of the picture show the cables that needs to be unplugged to get access to the battery (Note: The arrows point the way you need to drag the cable to get it loose, not at the cable itself). The leftmost one (arrow pointing left) is to the speaker and is easy removable by pulling it towards yourself. The bottom (arrow pointing down) can be more tricky, there are two brownish hinges on each side of the white connector that needs to be pushed outwards. Once they are loose pulling the cable out should be easy. Third one (arrow pointing right) is the battery connector itself, just drag it the same way as the arrow and it should come loose.

Now from the left side of the motherboard simply pull bit to the left (to get the audio jack/selection wheel out of their grooves on the frame) and the fold the whole board over to the other side, giving you access to the underside. Here you should see the battery itself (in a green plastic cover, taped to the frame), and you canDell Axim X30 internal backup battery - axim_3.jpgmove it.

axim_3.jpg Now take the knife and cut open the green battery cover. If you want to reuse it (and I suggest you do) be very carefull how you cut it open (I split it in the middle, and bent the old battery out). As you should be able to see now the actual battery is point welded to the contacts, so just removing the contact plates is out of the question. I suggest that you just separate the wires from the contacts (just pull them off) and then reattach them on your new battery. You are free to tackle this as you see fit (I used duct tape), but keep in mind that you SHOULD NOT use a soldering iron directly on any kind of battery, especially not as small as these (the heat will destroy them). Also be sure to get the polarity right, red wire goes to (+), black goes to (-).

When the wires are properly fitted put the new battery back in the green cover (or something else that insulates it from the mainboard) and reseat it where it used to sit on the frame. It can be smart to use some extra tape or glue to attach it if the glue on the frame itself is getting weak. Now simply reattach the cables and screw everything together, and your PDA should be as good as new. I slapped mine in the cradle right away, and after about 30 minutes the "low backup battery" warniDell Axim X30 internal backup battery - bigsmile.gifed, and the status changed to "normal" in the power settings. bigsmile.gif Matt Brown"Southall Technologies & Advertisement" 912 376-0472 web: "southalljrcta.com" [email protected]

Posted on May 08, 2009

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The internal back up battery is a small circular battery (approximately 1/2 inch diameter) which resides under the mother board of the PDA. It has a 1/8 connector on the top of the motherboard. Unfortunately you need to take the entire casing apart to get to this battery as well as removing a small ribbon cable to pull up the motherboard for access. The battery can be purchased at PDASmart [http://ww6.aitsafe.com/cf/add.cfm?userid=8046938&product=AX92-Backup%20Battery%20for%20Axim%20X3%20Series&price=20.00&return=www.pdasmart.com/aximpartscenterx3.htm] for $20.00 US.

Posted on Jun 25, 2008

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Underneath the little rubber stoppers on the back of your unit are the screws to remove the backing. You then need to remove the board and on the front side of the board (the side with the screen on it you will find your battery. The battery cable goes to the back of the board. All of these pieces are push in so no soldering is required. Then replace.

Posted on May 20, 2009

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Stimulas7's instructions above are right on the money! I found the battery at http://store.batteryspecialists.com/v20hr.html for only $3.99 FREE shipping, it arrived in just a few days, I followed the instructions above and my X30 is back in business!

Posted on Oct 28, 2009

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Batteries are cheap on EBay--around $10. You can get the regular or extended life battery (which might not fit a case like the rhino-skin). I definitely would not get one from Dell--too expensive.

Posted on Nov 03, 2007

  • Anonymous Nov 03, 2007

    The internal battery requires opening up the case and shouldn't be too hard to install.

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Try this web site:http://www.pdasmart.com/aximpartscenterx3.htm?tp=CONTINUE+SHOPPING

Posted on Mar 06, 2008

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I tisn't the main battery that needs fixed for this model, but the "backup" batterry, otherwise known as the CMOS battery.
called a Varta V20HR.

You'll need to take the Dell Axim X30(or X3) apart, go here for a photo how-to: http://www.mobilitysite.com/boards/x3-x3i-hardware-troubles/93470-x3i-backup-battery-low-2.html

the battery(V20HR) you can get here for $5.00 us:

http://www.batterystation.com/varta.htm

Posted on Nov 04, 2010

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Without a power source you will lose the data on your machine. You need to backup first.

Posted on Mar 09, 2010

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Hi,
even though the back up battery has been replaced what will happen the the memory if i do not have a memory card or other means of saving the memory.
does the memory get lost or save if i do a minor reboot?

Posted on Jan 06, 2010

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I could not find the internal back up battery after removing back cover. Where is it?

Posted on Dec 27, 2007

  • larry_or2000
    larry_or2000 Feb 24, 2012

    DELL AXIM-30 BAtteries:

    THe Axim X-30 has two (2) batteries.


    The MAIN BATTERY is rectangular in shape and about 1.5" x 2.1". The MAIN BATTERY is a big one that snaps into the back of the PDA. (about the size of a cell-phone battery )


    The INTERNAL BACKUP BATTERY is a small round button-cell battery, like the kind that are used in watches. The PDA will still work with a dead one. It prevents one from losing all the data, when the MAIN BATTERY gets too low.
    You have to disassemble the PDA to replace it because it hides under lower-right corner of the front touch screen.


    Varta, V20HR, 1.2v and 20 mAh,
    -- button cell battery
    -- with solder tabs attached [for a DELL PDA ]
    -- (Sealed in green heat shrink insulator, with markings "114" and "+" )
    -- Can buy on eBay (for $3-$8) or a local electronics shop.


    ----> CatMan on electronics.

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My dell axim x30 backup battery needs replacing. Is this something I can do myself?


i believe if you are a bit of a hands on type of person you should be able to do this yourself.
but not without researching !

read this page, should tell you everything you need to know, from the perspective of someone who had to do the same changing of the CMOS battery.

http://www.mobilitysite.com/boards/x3-x3i-hardware-troubles/96005-x3-backup-battery-revealed.html

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quoted from: Tenc hi4U

DISCLAIMER : I take no responsibility for any damage you may cause to your Axim. The parts and proecedures described in this guide refelct my own experience with my own Backup Battery (BuB) in my girlfriend's Axim X3. Your mileage, parts, anbd experience may vary.

Tools needed for successful BuB replacement:
1. fine tip jeweler's screwdrivers (helpful if you slightly magnetize the tip)
2. Varta V20HR rechargeable NiMH battery
3. electrically conductive silver epoxy
4. strong needlenose pliers
5. electrical tape or heatshrink (razor blade or scissors to cut to shape)

But here it is step-by-step:

1. Pop little rubber caps from 4 corners of back covers. Disassemble Axim X3 with small jeweler's phillips head screqwdriver. Be sure to plave all parts in a plastic bag or other container (4 scres rear cover, 2 screws near port). Disconnect the ribbon connector towards the bottom of the PCB and the speaker wire (also on the lower portion of the PCB). Backup battery should be the green covered circular item under the pcb).

2. Locate backup battery, Cut away BuB cover, & CAREFULLY use strong needlenose pliers to grip and "roll" the leads off of BuB.Be very careful with the leads.

3. Mix dime sized batch of silver conductive epoxy (do NOT hot solder this battery, heat will lead to BuB damage and destroy lead connection to wire).

4. Apply epoxy to both sides (not too much)and afix respective leads to respective side (red lead goes to +, black lead goes to -). Secure connections with some type of clamp (I used a binder style paper clip, but a wooden close pin or something else that will hold the leads to the BuB while the epoxy cures (Mine took 24 hours to cure).

5. Recover new BuB with protective covering (I use electrical tape cut to the shape of the BuB. Covering WILL have to be form fitting to fit back into Axim BuB "slot".

6. Reassemble and charge Axim and charge.

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