Question about Whirlpool Ultimate Care II GSW9650LW Top Load Washer
How do you remove the plastic filter on the under side of the inner washer tub? There is residue and crud built up between the plastic and the metal tub. It looks like the tabs can be released but the don't release easily. I'm afraid that the plastic is brittle and will break. If it does break can I just buy the plastic filter or do I have to buy a whole new tub?
Posted by Anonymous on
The door latch assembly comes as one piece. It would actually be much simpler to purchase the new latch and replace the whole assembly instead of trying to put pieces and parts back inside a latch that may or may not work after all your hard effort. If you decide to replace the latch, follow these steps: 1. Unplug the machine. 2. Remove the lower kick plate panel if you like (this can help you reach the latch from a couple of different angles). 3. Open door and feel around the rubber door boot for a wire hoop. At the bottom of the door open is a tension spring. Pull the spring apart and remove the wire hoop from the groove. 4. Gently lift the rubber boot from the groove around the door opening and push inside the machine so you can access the inside of the casing. 5. The door latch assembly is located inside the case on the right-hand side. There should be a couple of wire connectors going to it (remember how they come off). Be careful with the wires, they are small and can break. 6. Unplug the wire connectors and remove the three screws holding the latch in place from the outside of the casing. 7. There should also be a plastic retainer holding the latch in place. Remove latch from retainer. 8. Install new door latch by placing it in the plastic retainer, first. 9. Plug wires connectors in. 10. Re-install the three door latch screws. 11. Re-install rubber door boot around the door opening. Make sure it is properly seated in the groove. 12. Reinsert wire hoop. starting at the top of the door opening, carefully push the wire hoop into the groove and work your way all the way around the bottom where the tension spring would be. (A second set of hands to hold the wire hoop in replace would be handy at this point). 13. Pull tension spring apart and snap into groove. Done. Hopefully this will take care of your problems. Of course, you may not like the idea of having to purchase a whole new door latch assembly, or the effort required to remove and replace. But, it sure beats trying to rebuild the old one. I hope this helps.
Posted on Jun 11, 2007
SOURCE: Duet washer door locked
Pull the front panel off, look for a plastic piece , it has a filter that you need to pull out. turn it to the left pull it out and clean it. This solved the problem for me. had the same issues.
Posted on Apr 18, 2008
SOURCE: whirlpool duet washing machine
I work at Whirlpool, and we recommend a product called Affresh to help eliminate washer odor. Affresh washer cleaner tablets break up many of the residues that bacteria, mildew and mold grow on, and it removes them, leaving you a cleaner washing machine.
For a limited time, they’re running a promotion on whirlpool’s website that will get you free shipping on a 3 –pack of Affresh tablets! You just enter EAF822 as the promo code, and they’ll ship you the packet at no cost to you!
Posted on Aug 26, 2008
No you do not have problems with your bearings (especially if you can rotate the basket and it rotates nice and smooth).
What has happened to your machine is exactly what happened to mine: One of the three 'legs' on the shaft support attached to the rear or the basket has broken. The reason it broke is because the bracket is made of die-cast aluminum alloy that is being attacked by galvanic corrosion. See attached pictures of the corroded shaft support, including a close-up of the break. This is what you will find when your machine is taken apart.
You can verify this failure mode by slowly rotating the basket and observing the position of the basket at its maximum off-center location. While the basket is at this position look at the back of the basket and you should see one of the three 'indents' located at the 12 o'clock position. While at this position you should be able to move the basket up and down. Now rotate the basket 120 deg so that the next 'indent' is positioned at the 12 o'clock position. The basket will now be more centered in the opening, and you will not be able to move the basket up and down. You have just identified which of the three bracket arms have been broken.
Call Whirlpool warranty service (1-800-253-1301) and tell them about the problem with the basket: believe it or not the basket has a life-time warranty. The shaft support is not available as a seperate item. The basket p/n is 8182232.
I was able to get Whirlpool to send me a replacement basket, but they would not do the same for the front-half of the plastic tub, which was damaged by the basket hitting the front lip, even though the warranty states that the plastic tub is warranteed for ten years. They did however agree to sell me one for 50% off the std cost. The p/n is 285982.
If your washer was purchased less than 5 years ago, best to work with your local Whirlpool authorized service agent to get the machine repaired. My machine is over 5 years old (GHW9100LW1), and I am repairing the machine myself.
I would be interested in hearing how you make out in getting your washer repaired.
Bill in Ma.
Posted on Nov 18, 2008
go buy new washer the drum bearings have gone and it really is not worth repairing . it can be repaired but always found that it never lasts long once done.
Posted on Jul 07, 2009
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