- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
first thing i would say to try would be to unplug it from computer and power for a good 10 minutes, while unplugged open up the scanner cover and make sure that there is not anything blocking paths and also make sure there is not like a flood of ink in their. Let me know if ithis works