Question about HP OfficeJet 7410 All-In-One InkJet Printer

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HP 7410 streaks on scanning and copying

On page 199 it does not show how to disengage the pick assembly, and nothing I've tried disengages it.  It feels like it will break, so I am not forcing it.  However, my documents are streaking at the farther edges, like approximately 1 inch (2.54 cm) from each edge, so I'm not confident that cleaning that portion of the scanner will resolve the problem..

Posted by Chrystin Pleasants on

  • Chrystin Pleasants Oct 23, 2007

    Thanks, it was something on the glass, but it took several times of trying to clean it for the mark to go away and I never actually saw anything on the glass.

    Do you know how to safely disengage the assembly in the document feeder?



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First you need to determine if it's doing from both the  top and the glass.

1-assuming you are using the feeder to fax,copy or scan (the part that automatically picks up the paper) it comes out with a streak. Make a copy putting the paper on the glass and look at the copy. Does it have the streak?

2-lift the top and look to the left there should be a small 1inch glass, this is where it makes the copies from the feeder, is there a dot or white out or is the glass dirty? that's your streak, the paper is moving to make the copy,so the dot now looks like a line as opposed to making a copy on the glass it just sits there so a dot will stay a dot.

2- Clean with water or alcohol.

Posted on Oct 23, 2007


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Per the manual you have an
developing disengaging motor

rotation error

the fix is

Developing disengaging motor


  1. Reconnect the connectors

J16 for the developing

disengaging motor and J1100

for the DC controller PCB.

  1. Replace the developing

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  1. Replace the DC controller

PCB. Calibrate the printer

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