Hi: I was the person that had the same problem, but my issue is now solved. I took a measuring stick and slid it all over the back of the washer, amd concluded that the right hand corner, looking from the back, was pushed in about 1/4 of an inch. I then looked at the sensor in the lower right hand corner, and realized that it was too close to the tub, by the same 1/'4 inch, and the tub was hitting it when it should not be. This was causing my constant UE. The tub should not be able to hit the switch in an up and down motion, only in a side to side motion. I hope this helps.
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I think there is nothing wrong with your washer. The UE error means Unballanced Error. This error comes up in two cases: 1. the load is distributed unevenly in the drum or 2. the machine is not properly set on an even surface (floor). Of course, it could be a third case possible, but very unlikely, when the ballance sensor itself is malfunctioning and have to be replaced, or the spring and dampers are worn out and also have to be replaced.
According to Lg Ue error code is an unbalanced load error code or uneven load error code you can also click this link from the LG site which describes some ways to alleviate the problem of the UE error code http://lgknowledgebase.com/kb/index.php?View=entry&EntryID=800. I have also found that if these ways do not remove the problem you may have to open the unit and check the damper struts that attach to the tub assembly. If one of these struts were not to be attached or have broken, or came away from the tub assembly this would also cause the UE error code as well with the unit. Also if you remove the rear panel you will see the stator which is basicly the motor as well as an rps sensor which helps the stator to rotate. I also have found that in some cases the center bolt that holds the stator in place sometimes unloosens and unscrews as well also causing this UE error code. So you would first try the methods that LG has listed in order to alleviate the UE error code and if there methods did not work then you would first look at the stator center screw to assure that it is tightened and in place. And secondly if the stator screw were in proper place and tight then you would look at the damper struts in the unit lastly. If you have any further questions message me back and please also remember when our chat has fully concluded to rank how this opinion has helped in your appliance situation it allows me to continue helping others in similar situations in the future Thanks
Either replace the friction dampers or relube with Nulon 90 or similar. The pins that hold the dampers should be replaced after being removed. The top & bottom halves of dampers seperate, you only need remove 1 pin (top or bottom) if relubing.
Do not apply any lubricant to the pins!!!
I assume you bought it new, so on that basis, did you remove the transit packing materials inside the machine ?
Front loading washing machine normal design is for the drum assembly to be supported by two or more springs at the top, and two dampers at the bottom. This allows the drum to move in a controlled fashion and also minimises vibration, particularly during spinning.
When the machines are shipped from the factory, transit packaging is put inside the machine to ensure that any shocks to the machine during transit dont damage the springs or dampers. This must be removed before use otherwise you get pretty much the symptoms you describe.
The manual that cam with it will show you how to remove the transit packaging. In such a short time I suspect you wont have suffered any damage, but take the transit packaging out as soon as possible.
this is what i just found on the internet... With any washing machine, it is vital to ensure that the load is evenly balanced when using a spin cycle. Redistribute washing by adding or removing items to ensure a more balanced load. ... If the door remains locked and the machine is displaying UE error, please run a drain program.5 Jul 2016
Check the Vibration damper rods to be sure that... 1. They are there and mount is solid. 2. If they are broken in 1/2. 3. The plastic knuckle mounts are not missing/broken. 4. There is oil in the shock absorber/spring section of the rods.
Also - there are suspension springs on the bottom of the tub that could be broken and/or missing.
Replace/repair as necessary.
IF THIS IS A BRAND NEW INSTALLATION - be sure you have removed the basket shipping pins (4) that secure the tub during shipping.
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Damper pads, P/N 203956, $23 at searspartsdirect.com might do the job. Can't put them in yourself though, unless you are the Maytag man. Look for felt pads at the bottom of the cabinet or black dust around the damper at the bottom.
Other, more expensive problems might be a warped drum or a bad transmission. Are the springs o.k.?
You should have access to the sides of the drum. Attatch foam to the either the drum or he outside casing.
The problem is caused by the drum moving too much (because of the defective dampers).
This is a cheaper fix than replacement dampers.