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Cannot receive faxes or do copies

Not sure but believe I may have taken too much tape off back of cartridge.  Able to send fax but not receive or copy anything.  Tried printing aligment page, nothing prints.  Lexmark 4200 Fax/Scanner/Copier.

Posted by Susan Langstone on

  • 2 more comments 
  • surfer girl Nov 13, 2007

    I'm also unable to copy or receive. Changed out the print cartridge, but still not working.

  • Susan Langstone Feb 05, 2008

    Changed to brand new cartridges, still not copying? What is an encoder?

  • cindy2044 Apr 03, 2008

    I have a uxb700 fax. I am able to send fax but when receiving fax the word "restrict" appear on the screen. How do I solve this problem so that I can receive faxes.

  • alvin102469 May 04, 2008

    There are certain times that my fax doesn't give a fax tone to sender thus unable to receive fax message. Our supplier would call just to ask if there is something wrong with our machine. It only keeps on ringing. But right after a while, it gives a fax tone. It's kind on and off problem. Please help it there's something I should do with the settings.

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2 Answers

Anonymous

I changed the cartridge but it still says change cyan cartridge. I can't copy anything.

Posted on Feb 01, 2008

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  • 121 Answers

If you still have your old cartridge reinstall it that will tell you if it is the cartridge or not. If you still have the problem,it could be the encoder.

Posted on Oct 24, 2007

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