Question about Tomtom GO 920 GPS Receiver

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TomTom GO 920 touch screen not working, stay on menu

Posted by Anonymous on


5 Related Answers


Cary Farah

  • 4402 Answers

SOURCE: TomTom 910 problem

leave on charge for two hours, then with the SD card out hold down the reset button at the back of unit for ten seconds and then the 'on' switch for ten seconds.
Connect your TomTom to your
computer True True (``````````` (``````````` 0 95250 95250 clip_image002.gif via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).
Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.
You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.
Format your Tomtom via MY Computer.
Copy the Yellow Folders from the
backup True True (``````````` (``````````` 0 95250 95250 clip_image002.gif you made in STEP 1 back to the TomTom.
Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.
Thats it. From now on, make a full backup using TomTom Home prior to any updates.
Also note, that copying all the files will take some time.

Posted on Jan 21, 2008



  • 13 Answers

SOURCE: where can I get my tomtom screen replaced?

You can't you idiot. Get a new GPS.

Posted on Feb 19, 2009



  • 7 Answers

SOURCE: Flashing X on start up

If you have a memory card in then remove it press the reset and try to start up again.

This problem is usually the way the memory card is formatted.
I solved mine by doing a search for "format tom tom memory card" or "format tom tom SD card"

After I had done that I backed up my TT then put the card in and then restored to the card and all good from there on.

Posted on Apr 02, 2009


  • 171 Answers

SOURCE: Current time on TomTom 920

Turn on your tt. On the map screen tap the screen then tap the wrench (change preferances. Tap the forward arrow until you come to set time. Hope this helps.

Posted on May 24, 2009

Tim Digibrain

  • 846 Answers

SOURCE: My tomtom is not responding when I touch the screen

There is a gps repair website that shows you how to replace the screen yourself.

Posted on Jun 08, 2009

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2 Answers

How to change a tomtom go 920 battery

Undo the 2 screws (Torx7) on the back of the case. This allows the top of the screen to be pulled forward by slipping a fingernail under the screen bezel and gently pulling. Move from top corner to opposite top corner of the bezel and gently ease the screen out of the case. Be careful as there are 2 plastic clip devices about two thirds down the screen. Ease these two plastic clips with your fingernails. Do not pull on the screen as it is attached via a stiff ribbon cable to the board beneath it and this board is still screwed to the case by 4 screws. By very careful manoeuvring, position the screen on each and every occasion so that all of the 4 black screws (Torx7) can be undone without pressurising the stiff ribbon cable connected to the screen unduly. This releases the board from the case, be careful with releasing the on/off switch as you ease the board out of the case. On the back of this board is the battery, a rechargeable Lithium Polymer 3.7v 1300mah. The battery is obtainable from suppliers using the internet is a good start. The battery is stuck to the back of the board, so it is a question of easing it off and replacing it. Double-sided sticky pads work well. Finally, replace the board back in the case, not forgetting to engage the on/off switch and screw-up the 4 screws. Do not over-tighten and do not put undue pressure on the stiff ribbon cable connecting to the screen. Then replace the screen gently and re-tighten the 2 screws on the back of the case. Place Tomtom 920 in it's charger for 10 hours. This is a slightly fiddly job that needs patience, care and a gentle touch. If you do not have these qualities, please don't attempt this.

Aug 23, 2009 | Tomtom GO 920 GPS Receiver

1 Answer

TomTom GO 930 remote can't scroll entries in phonebook

I have (had!) the same problem as you and I found this thread:

I downgraded to the 8.302 version and the problem is solved!


Jul 30, 2009 | Tomtom GO 930 GPS Receiver

1 Answer

How to change language back to uk english after setup?

To change the language on your TomTom device, do the following:
  1. Tap the screen to bring up the Main Menu.

  2. Tap Change preferences.


  3. Tap the arrow in the bottom right corner until you see the Change language button. Tap Change language.

  4. Tap a language to select it.

Please take a moment to rate this solution.. thanks

May 27, 2009 | Tomtom GO 920 GPS Receiver

1 Answer

Current time on TomTom 920

Turn on your tt. On the map screen tap the screen then tap the wrench (change preferances. Tap the forward arrow until you come to set time. Hope this helps.

May 22, 2009 | Tomtom GO 920 GPS Receiver

1 Answer

Tomtom 920 bluetooth disabled

repair both ...start fresh from a hard restart on the TomTom...this is located on the last menu of your tomtom...Factory will erase recent destinations and favorites....but it usually clears the tomtom....Now try to repair both the phone and the tomtom

May 10, 2009 | Tomtom GO 920 GPS Receiver

1 Answer

My Tomtom ONE keeps changing screens & won't stay put.

i had same problem, change internal battery and you will be sorted

Nov 05, 2008 | Tomtom ONE 3rd Edition GPS

1 Answer



thnx for spcification i will help u to slove your problem

Jul 24, 2008 | Tomtom GO 920 GPS Receiver

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