Question about Rival SCV601 6-Quart Slow Cooker

1 Answer

Lid Handle is Broken

The black handle or knob for the lid of my slow cooker cracked and is broken. Does anyone know where to get a replacement?

Posted by LouiseO on

  • 10 more comments 
  • theresaq Nov 09, 2007

    I have been searching for a new handle as well although mine is white. I went to www.crockpot.com and found a replacement lid & handle but no handle for the lid. it was $10.00 plus S/H

    Teresa

  • dseyl Dec 23, 2007

    The handle of the lid cracked off of the Rival Slow Cooker. Sad thing, it is less than a year old and only been used only 2 times. Wonder if there is a malfunction? Where do I find a replacement?

  • Anonymous Jan 15, 2008

    Looks like this is a issue with this product.

    Ours did the same thing.

    Googled crock pot knob, looks like they are round now.

    Not available from manufacturer though.

  • Anonymous Jan 18, 2008

    We also have a 37601 with not much time on it that the lid handle broke where the screw secures it. No, Rival doesn't sell a lid handle, but they'll sell ya' a lid WITH a handle for $10. What a racket! I'm thinking of going to a hardware store and buying a wooden cabinet knob. Right now I've just put in a long metal screw with a lock washer and nut--but be careful of it getting hot, use a hand towel to pick it up.

  • judygolfing Jul 07, 2008

    I have the same issue, handle broke off the screw holding it in place. Broke in several pieces. Rival wants $10.00 for a new, HOWEVER, none in stock, have to call back in 10 days. Makes you wonder if they are out of stock how often this happens.



    I filed a compliant on Consumer Affairs web site and sent Rival an email, will see what response I get.

  • Anonymous Aug 22, 2008

    Same with me....

  • denlau_yvr Sep 20, 2008

    i have the same problem, seems like a flaw in the product. I am canadian and the only site that has any in stock doesn't ship to canada. I am now just going to find a pot lid and steal the knob!

  • Anonymous Mar 31, 2009

    Our cooker is maybe one year old but not used much. Noticed last night the lid handle is broken where held in place by the screw. This is a bad design flaw and should be replaced by the manufacture. I too will look at a hardware store and will not buy any more Rival products.

  • Anonymous May 20, 2009

    Every single handle on the lid of my Crock Pot SCVC601 has broken. I loved it the first time I used it - that was the only time all the handles worked. They cracked/fell off during washing (by hand). I believe they could not handle the heat. Response from Sunbeam was to send me an entirely new crock pot - but with NONE of the features and worth 1/2 the $$.

    I'll never buy another Rival (Sunbeam) product again.

  • Anonymous Mar 21, 2014

    black plastic knob broken

  • Anonymous Mar 23, 2014

    can i get a replacement knob?

  • Anonymous Mar 24, 2014

    need replacement knobs (2) and I lid

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auntkalei

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I need a lid and control knob for a Rival scv601. I can't find either on line and tried to call, but number given on crockpot wouldn't go through.

Posted on Dec 29, 2007

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